Here inZephrhills the comfort levels for each of our customers means theworld to us. Outbound customer service representatives have apassion for service and organization.
The ideal candidate workswell with different personality types enjoys helping others and hasa great eye for detail even while multitasking while possessing thefollowing skills :
Communication skills outbound customer service representatives interact with many peoplesuch as customers supervisors and vendors.
It is important thatthey be strong detailed communicators in order to run smoothoperations in a fastpaced environment.
Attention to detail successful outbound customer service reps work well under pressureand can multitask even while paying close attention to details whenproviding.
customer service maintaining records and trackingcorrespondence.
- Team management outboundcustomer service representatives keep team membersmotivated.
- Problemsolving skills those in this role are natural problemsolvers. There are manyoccasions dealing with customer issues and account discrepanciesthat require researching escalating and resolving issueseffectively.
YouAre :
- Comfortable doing cold calls &hearing no.
- Possess asales oriented background.
- Can create empathy and connections withpeople.
- Phone skills& typing skills.
- Clarity whenspeaking.
- Retain ascript can they remember 34 sentences in 5minutes.
- Extravertedand outgoing. Bubbly personality
- A guru with ServiceTitansoftware.
Qualifications :
- High School Diploma or Equivalent(Essential)
- Expertisewith Microsoft Office : 3 Years (Big Plus)
- Phone Mastery : 3 Years (MajorAdvantage)
- CustomerService Wizardry : 3 Years (Desirable)
- Sales Mastery : 3 Years(Advantageous)
YourRole :
- Be the Voice : Professionally manage phone interactions with our valuedcustomers.
- WOW Experience : Giving clients an experiencethey will never find with another company. Benfits :
- Medical
- Medical
- Dental
- Vision
- PTO after 1 year of employment renewingannually. After 5 years 2 weeks. Only 1 week of PTO can roll overannually.
If you are looking to put your communicationskills to work with the warmth of Zephyrhills elcetrical communitylook no further.
APPLY NOW and let’s change thetemperature together!
Job Type : Fulltime
Pay : $18.00 $22.00 perhour
Shift :
8 hour shift
Weekly dayrange :
- Monday to Friday Worksetting :
- Inperson
- Inperson
Ability toRelocate :
- Zephyrhills FL : Relocate before starting work(Required)
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