Field AV Implementation Manager - North Carolina

Field AV Implementation Manager - North Carolina

Charlotte, NC, USA

• Fayetteville, NC, USA
• Raleigh, NC, USA Req #3769

Wednesday, August 14, 2024

At Diversified, we don't just follow tech trends - we set them by leveraging the best in technology and ongoing advisory services to transform businesses.

Our comprehensive suite of solutions is engineered to help our clients build connections that make a difference - whether by inspiring viewers, engaging associates, motivating audiences, or streamlining and safeguarding operations.

Our dedicated teams craft solutions experienced by millions every day including :

• Delivering the fan experience at one of 100+ sports facilities for the NFL, MLB, NBA, NHL, MLS, NCAA
• Building the first fly pack broadcast system transportable by air - bringing the 2022 World Cup and Super Bowl into homes across the world
• Engineering the first high-density pixel canvas to display HD content at that scale for the Vornado, Marriott Marquis LED Display in Times Square, NY
• Empowering and monitoring communication and collaboration solutions within multi-national companies around the globe

Founded in 1993, we're a global organization serving local needs with associates worldwide. Learn more at onediversified.

com and follow us on LinkedIn and Twitter .

What part will you play?

The Project Operations Field Implementation Manager is responsible for onsite guidance and oversight of multiple specific projects.

Oversight of 15- 20+ subcontractors at any given time. He or she is responsible for enforcing standards and processes that increase the quality, velocity, and efficiency for the team.

This position is the onsite point for customer escalation and the face of Diversified during the implementation phase. He or she will work PMO team and engineering, ensuring project operations is aligned with the needs of our clients and the business unit needs.

What will you be doing?

• Site Superintendent Oversight
• Hire, address performance good and poor and terminate associates
• Training - Termination, mechanical, client interface and other aspects of Diversified installation standards
• Responsible for managing the performance of all onsite subcontractors.
• Responsible for hiring and negotiating subcontractor subcontracts. Responsible for termination of non-performing subcontractors.
• Review and analyze and make key decisions that positively impact the project within the project budgetary constraints.
• Own field issues to resolution with the site superintendent and the customer.
• Empowered to defuse and resolve onsite customer issues
• Verification and enforcement for onsite performance and productivity standards, providing feedback for reviews and training plans
• Provide onsite support for integration issues
• Assist in development and deployment for Installation processes and standards
• Recommends training for future growth and development of team to ensure best in class
• Assist in developing growth plans for both process and operations staff to help ensure long term success
• Helps develop and ensures compliance in Quality Assurance program
• Field implementation and tracking of departmental goals and objectives
• Responsible for site activities related to Safety, Quality Control, and ISO fulfillment
• Coordinates activities for service to ensure all systems requiring support are successfully included
• Final verification of preparedness for site activities
• Support fleet and / or delivery of tools and materials for field
• Maintain and track tooling / test gear
• Site Surveys for projects and sales support
• Verification for commissioning readiness
• Review daily field reports for content and format

Complexity :

• Verification and Implementation of standards in how Diversified deploys
• Immediate point of escalation for jobsites

Decision Making Authority :

• Feedback on Hires / Fires / Reviews
• Removal of personnel from jobsites
• Standard training and enforcement for Contractors
• Timesheet / PTO / Expense Verification

Physical Working Environment :

• Ability to visit multiple jobsites in assigned geography
• Must be able to lift 50 lbs

What do we require from you?

Education / Certifications :

High School Diploma / GED

AVIXA CTS (preferred)

TS / SCI Security Clearance (active strongly preferred)

Required / Desired Knowledge, Experience and Skills :

3+ years' experience in AV technology integration

AV Integration project oversight and delivery

To learn more about becoming part of the Diversified team, visit us at http : / / diversifiedus.com / about / careers / or email us at [email protected] .

Diversified is an equal employment opportunity employer and all aspects of employment will be based on job requirements, individual qualifications, merit, performance and business needs.

We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, veteran status, age, disability or genetic information, or any other applicable characteristic protected under federal, state or local law.

We celebrate diversity and encourage people of all backgrounds to apply for available positions. Individuals needing assistance or an accommodation to complete an application due to a disability, may contact Human Resources at [email protected] .

Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market.

Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and / or other benefits.

Other details

• Pay Type Salary
• Min Hiring Rate $90,000.00
• Max Hiring Rate $120,000.00

Apply Now

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nThe Project Operations Field Implementation Manager is responsible for onsite guidance and oversight of multiple specific projects.

Oversight of 15- 20+ subcontractors at any given time. He or she is responsible for enforcing standards and processes that increase the quality, velocity, and efficiency for the team.

This position is the onsite point for customer escalation and the face of Diversified during the implementation phase. He or she will work PMO team and engineering, ensuring project operations is aligned with the needs of our clients and the business unit needs.

What will you be doing? n nSite Superintendent Oversight nHire, address performance good and poor and terminate associates nTraining - Termination, mechanical, client interface and other aspects of Diversified installation standards nResponsible for managing the performance of all onsite subcontractors.

nResponsible for hiring and negotiating subcontractor subcontracts. Responsible for termination of non-performing subcontractors.

nReview and analyze and make key decisions that positively impact the project within the project budgetary constraints. nOwn field issues to resolution with the site superintendent and the customer.

nEmpowered to defuse and resolve onsite customer issues nVerification and enforcement for onsite performance and productivity standards, providing feedback for reviews and training plans nProvide onsite support for integration issues nAssist in development and deployment for Installation processes and standards nRecommends training for future growth and development of team to ensure best in class nAssist in developing growth plans for both process and operations staff to help ensure long term success nHelps develop and ensures compliance in Quality Assurance program nField implementation and tracking of departmental goals and objectives nResponsible for site activities related to Safety, Quality Control, and ISO fulfillment nCoordinates activities for service to ensure all systems requiring support are successfully included nFinal verification of preparedness for site activities nSupport fleet and / or delivery of tools and materials for field nMaintain and track tooling / test gear nSite Surveys for projects and sales support nVerification for commissioning readiness nReview daily field reports for content and format n n nComplexity : n nVerification and Implementation of standards in how Diversified deploys nImmediate point of escalation for jobsites n n nDecision Making Authority : n nFeedback on Hires / Fires / Reviews nRemoval of personnel from jobsites nStandard training and enforcement for Contractors nTimesheet / PTO / Expense Verification n n nPhysical Working Environment : n nAbility to visit multiple jobsites in assigned geography nMust be able to lift 50 lbs n n nWhat do we require from you?

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Charlotte, NC, USA

Fayetteville, NC, USA

Raleigh, NC, USA

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