Banquet House Attendant

Job Description

Job Description

BANQUET HOUSE ATTENDANT

KEY POSITION HIGHLIGHTS

Compensation : Starting $16.28 to $16..53 per hour to increase at 6 months, 12 months, 24 months) plus percentage of services charges per event.

The hired applicant will be offered pay within the entire range based on qualifications and professional experience).

BENEFITS :

• Affordable Medical / Dental / Vision after 30 days of employment with free Back + Joint Care Program and access to Teladoc
• Free Short-Term Disability (up to $750 per week). Long-Term Disability at cost (up to $10K / month) after 30 days of employment
• Free Basic Life Insurance + Accidental Death & Dismemberment (AD&D) Plan after 30 days of employment (1.5 times of annual salary)
• Paytient Healthcare Spending
• 401k after 30 days of employment with company match (100% of salary deferrals up to the first 3% and 50% of salary deferrals on next 2%)
• Generous Paid Time Off (PTO) Plan (accrue from day one at a rate of 0.061 hours per regular hour worked, use on 91st day of employment)
• Voluntary Life + Accidental Death & Dismemberment (AD&D) Plan
• Free Employee Assistance Program (EAP)
• Travel Assistance Program

OTHER BENEFITS :

• Hotel discounts at 10,000+ global destinations (nightly rates as low as $45)
• Parking : Discounted parking in hotel garage ($7 / day or $140 monthly pass)
• 50% subsidy for public transportation expenses
• Referral program of $250 per successfully referred new hire
• Complimentary cafeteria meals
• Monthly employee appreciation events
• Employee Exercise Room
• Community Service Events

Yearly employee events including Holiday Parties, Manager of the Quarter, Recognition Programs, and many more.

DESCRIPTION

You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask "why" when given an explanation.

Today, you bring your personal style to every experience. You live life to discover. You are passionate about your neighborhood, always looking to explore the places one wouldn’t find in a travel guide.

If this sounds like you, you’re in the right place. You’ve got authentic style, natural curiosity and a warm way with people.

Renaissance is not just a place to spend the night, it's a place to discover, a place in the world with style like yours.

That’s why we’re not just looking for anyone. We’re looking for someone like you.

GENERAL SUMMARY :

To create a clean and comfortable environment for events held within the hotel in accordance with group requests and specifications.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES :

• Making the guest feel welcome, and promoting good relations by answering all questions, becoming familiar with names of persons in charge of events, and greeting guests warmly.
• Identifying type of set-up for the room, and organizing the equipment needed by reading the group’s BEO.
• Handling equipment with care, using correct lifting techniques, and not moving more than can be handled at one time.
• Handling air walls by moving sections properly, locking sections together in correct male / female sequence, and pushing sections carefully back into alcove when done.
• Setting up meeting room by carefully reading the BEO, organizing all equipment needed for each set, carefully moving in and setting up tables, neatly placing linen and skirts on tables, placing correct number of chairs around tables and adding all other equipment specified by the BEO and hotel standards.
• Setting up water service by determining from BEO number of water pitchers and glassware needed, placing on tables, filling pitchers not more than one hour before meeting and double checking room setup.
• Testing room lighting, notifying engineering of burned out bulbs when encountered, resetting spot lights and testing podium lights.
• Refreshing meeting rooms for continuing meetings by clearing all soiled dishes, glassware and trash from room; replacing soiled linens, glassware, pads, and pens;

realigning chairs; vacuuming carpet and performing general cleaning of room.

• Maintaining set-up flexibility by reporting guest dissatisfaction with room set-up to supervisor, helping guest with setup information, and maintaining a positive attitude when the guest requests changes to be made.
• Handling linen and skirting by gathering what is needed from the storeroom, keeping all linens and skirts in storeroom organized, placing soiled linens in a dirty linen bag and storing in proper location for pickup, and taking soiled skirts down to housekeeping for dry cleaning pickup.
• Keeping all banquet areas clean, organized and uncluttered. These areas are to include B-level storage, B-level kitchen, B-level hallway, coat check room, 3rd floor storage, South Room storage, Columbia Room storage, Spring Room storage, Visions Room closet, and elevator landings on B, 2nd, 3rd, 4th and 28th floors.
• Deep cleaning rooms when not in use by thoroughly vacuuming carpet, spot cleaning carpet, cleaning all walls and doors, cleaning windows and windowsills, polishing wood trim, polishing brass, cleaning pictures, cleaning lighting controls, dusting and cleaning planters, cleaning closets and shelves and sweeping / mopping marble flooring and steps.
• Reporting damaged equipment to supervisor and taking damaged equipment to level P-1 for repair.
• Handling guest packages by locating packages in storeroom when listed on BEO, and delivering packages to room during setup or per guest request.
• Attending and participating in daily Savvy and production meeting by reviewing the current and future banquet events with your manager or supervisor each day at beginning of your shift.
• Maintaining a professional attitude and appearance at all times.
• Perform other duties as requested.

Renaissance Seattle is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Renaissance Seattle does not discriminate on the basis of disability, veteran status, or any other basis protected under federal, state, or local laws.

Consistent with these obligations, Renaissance Seattle also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs, observances, and practices.

Washington State is an at-will state and as such both employer and employee reserve the right to terminate employment at any time, with or without notice or cause, except as otherwise provided by law.

Note : The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification.

They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified and are subject to reasonable adaptations at any time, as the company requires.