Remote Call Center
GlobalchannelmanagementSaint Cloud, Florida, United Statesjob_description.job_card.variable_days_ago
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job_description.job_card.job_descriptionProvide quality customer service by answering inbound and outbound customer calls and / or emails and chat, prioritizing and responding to customer questions / concerns, entering orders and / or rework orders, answering optical related technical questions Ability to cross train in various areas within the Customer Service group to include inbound and outbound calls, proactive notifications, Prioritize and solve complex customer issues and concerns by troubleshooting and analyzing.
Remote Call Center needs 2+ years experience
Remote Call Center requires :
- Salesforce
- Optifacts
- Lab systems
Remote Call Center duties :
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Call Center • Saint Cloud, Florida, United States
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