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Inbound Retention Specialist
VirtualVocationsCedar Rapids, Iowa, United Statesjob_description.job_card.30_days_ago
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- serp_jobs.job_card.full_time
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A company is looking for a Weekend Team - Inbound Retention Specialist.
Key Responsibilities
Provide exceptional customer support to strengthen revenue retention
Consult and educate current advertisers while managing inbound phone inquiries
Highlight investment returns through ad performance metrics to clients
Required Qualifications and Education
Bachelor's Degree or 3+ years of relevant client-facing experience
Technical proficiency with computers and information systems
Experience in account management, sales, advertising, or small business (preferred)
Ability to handle tough conversations professionally and solutions-oriented
Strong time management and organizational skills
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Retention Specialist • Cedar Rapids, Iowa, United States