Recording Associate
The Recording Associate is a critical member of the Doma Operations post closing and recording team. This individual will ensure that signed closing packages are received, reviewed, and processed with timeliness, expert accuracy, and precision, furthering the Doma mission to make the closing process as frictionless as possible for all parties involved. The Operations Recording Associate will be excited to join the 'title company of the future,' processing files by incorporating innovative technology to streamline the post closing and recording process. This role will collaborate with the escrow and title teams to proactively meet customer needs and provide a delightful closing experience. The Post Closing Associate will be based in our Operations Hub in Arlington, TX.
Principal Duties & Responsibilities :
- Performing any or all post closing duties with confidence and professionalism
- Post closing duties include :
- Reviewing signed closing packages for accuracy and completeness
- Scanning packages and labeling documents correctly in files
- Ensuring lender documents are returned in required timeframe
- Preparing and processing utility and HOA transfer packages
- Preparing county-specific intake forms for recording
- Submitting documents for recording (e-recording and traditional) quickly and accurately
- Processing recording rejections and resubmissions in a timely manner
- Assisting internal Compliance department with any post closing related audit details at the file level
- Additional customer service duties include :
- Anticipating customer needs and resolving escalations in a professional, efficient manner in collaboration with escrow colleagues
- Providing status updates on the transaction throughout the post closing and recording process to internal and external parties as needed
Required Skills & Experience :
3+ years of national recording experience (CA and / or TX preferred)Coachable and willing to learn and growDemonstrated ability to work as a team player in a fast-paced environmentExperience using ResWare and Simplifile preferredThrive in a fast-paced, metrics-driven work environmentHave extreme attention to detail and strong organizational skillsAre comfortable working within company stated SLA's.Have excellent phone, email, and face-to-face communication skillsAble to quickly pick up how to use new tools and softwareOwn your ability to deliver excellent, error-free service throughout the post closing and recording process.Passion for multitasking and context-switchingAre comfortable with constant change and process improvementMust be a local candidate with the expectation of working full time in our Arlington, TX officeWe offer a comprehensive package of benefits to eligible employees (FTE, non-contract) : medical / dental / vision insurance, 401(k), generous vacation time, and paid bonding leave.
We believe the most valuable investment we can make is to build an outstanding team of colleagues and leaders who are passionate about our mission.
We currently offer the following benefits to all Full-Time employees :
Work / Life Balance - We encourage taking Paid Time Off (PTO)!12 Weeks of Paid Family Bonding Leave (Maternity and Paternity)Incredible medical, dental, and vision benefits options to allow you to customize to you and your family's needs that all start in the following month following your first day of employmentHealth Savings Account (HSA)401K with company match programShort-Term & Long-Term DisabilitySupplemental Life and AD&D InsuranceCritical Illness, Injury and Hospital InsuranceWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.