Client : Radiometer Description / Comment : Customer Service Representative (CSR) with strong customer service soft skills, routine orders entry skill, order tracking, and problem resolution.
You will be responsible for all customer types of inquiry and products, and you will be working closely with customer and internal teams to provide exceptional customer service in a fast-paced environment.
The CSR will ensure customer satisfaction by way of processing orders, answering phones promptly, finishing delivery information and providing field sales / service support, all with accuracy and efficiency.
Key Responsibility : Build relationships with customers via phone and email communication and resolve customer issues to ensure a high level of customer satisfaction.
Answer phones in a timely and efficient manner in a high call volume support setting. Process customer orders via phone, standing orders, field service orders, and replacement orders, fax orders, electronic data interchange (EDI).
Effectively support both sales and service field representatives by responding to inquiries, placing orders, and providing proof of delivery as needed.
Maintain a level of accuracy and efficiency both as a department and individually. Knowledgeable on our products and special projects as deemed vital by the manager.
Must communicate timely and accurately and establish and maintain good working relationships with upper management and internal departments such as Field Service, Sales, Finance, Bids and Contracts, HR and IT.
Position Requirements : Must have basic computers skills including MS office 2000 or later including Word, Excel and Outlook.
Basic math skills and statistical knowledge. Proficient at keyboard entry; prior experience entering orders while on the phone a plus;
multitasking and problem solving. Enjoys working with people. One to three years customer service experience required. High school graduate required.
Associates degree preferred. Primary language English. Little to no travel required. Personal Trait Profile : Must be self-motivating with a positive outlook and focus on quality work.
Demonstrates personal sense of urgency, attention to detail, and an aspiration for continuous professional development. Exhibits a need to succeed by setting personal goals to outperform company metrics.
Able to maintain a positive attitude and work constructively in a team environment. Able to handle multiple tasks and key deliverables while performing under time constraints.
Excellent time management and organizational skills
Customer Service Representative Sr (Bilingual)
The Customer Service Representative Sr (CSR Sr) will serve as a senior point of contact for members and providers and will assist them with questions and/or complaints related to the plan services and will provide information regarding eligibility, enrollment, benefits and services to eligible membe...
Customer Service Representative
We are now looking for proactive and positive customer service representatives to join our growing team. Customer service is important to us, so being willing to go out of your way to help find out the solution to problems and learn is important. You will be an integral part of the team, helping us ...
Customer Service Representative
HMO), Medi-Cal/Medicaid and health services experience. ...
Customer Service Representative (Spanish Bilingual Preferred)
In this role you will provide exceptional customer service to our customers, addressing all of their queries. Provide exceptional customer service and support while processing customer policy change requests. We pride ourselves on our top-notch customer service and are looking for someone who has th...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm Insurance and financial service products. Establish customer ...
Customer Service Representative ( no vaccination required )
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Excellent customer care and focus; ability to assess customers’ needs and prov...
Remote Work From Home Customer Service Representative And Data Entry
Remote Work at Home Customer Service - Data Entry Work From Home $125 TO $275 Daily!. We are recruiting those who have a background in health care, warehouse worker, delivery drivers, customer service, etc - we welcome all backgrounds so long as you're ready to learn. ...
Customer Service Representative - State Farm Agent Team Member
As a Customer Service Representative - State Farm Agent Team Member with Charline Espinoza - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to hel...
Customer Service Representative (CA)
Customer Service Representative. Customer Service Representative. One year customer service experience required. Six month experience working in a customer service contact center preferred. ...
Customer Service Representative
Basic Responsibilities: Handle customer inquiries Provide information about the products and services Troubleshoot and resolve issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the services Qualifications: Previous e...