Materials Testing Software and Controls Product Manager

Job Description

Please make an application promptly if you are a good match for this role due to high levels of interest.

Job Summary :

The Software and Controls Product Manager is responsible for managing the software interfaces to our materials testing systems.

They are to ensure the products meet market needs now and in the future by understanding key customer insights, trends, and needs.

The goal is to maximize customer satisfaction while achieving the product goals for innovation, growth, profitability, quality, and market share, consistent with business objectives and strategies.

Major Areas of Accountability

• Conduct market research, competitor analysis, and gather customer insights to identify market needs and opportunities. Benchmark best-in-class competition and emerging technologies.
• Define and communicate the software and controls product vision, strategy, and roadmap aligned with the overall product portfolio.
• Create business cases to define key product benefits and value propositions.
• Create and maintain product plans and implement them according to product roadmaps and identified aftermarket strategies over the entire life cycle.
• Act as the bridge between market needs and Engineering, ensuring that products developed meet customer demands and drive business value.
• Instrumental in setting product vision and partnering with Engineering to prioritize features, detailing user stories and analyzing data to validate product goals.
• Collaborate with engineering to implement UI / UX best practices and design principles.
• Conduct usability testing and gather feedback to iteratively improve the user experience.
• Work closely with engineering to ensure seamless integration between hardware and software components, addressing compatibility issues and optimizing performance.
• Understand value-added components of the systems and maintain pricing for software and controls accordingly.
• Work closely with technical support and customer service teams to address customer issues, improve product quality, and enhance user satisfaction.
• Develop and conduct sales readiness training and sales tools to prepare the channel to support new product introduction and meet launch objectives.
• Collaborate with sales on creating sales strategy for key pursuits.
• Support lead generation activities and programs.
• Partner with Marketing Communications on all customer facing product communication.
• Provide perspective on key market trends to support annual and long-range planning activity.
• Continuously evaluate the competitive landscape to define features / benefits and unique competitive advantages in the area of software and controls.

Qualifications :

Minimum Job Requirements

• Bachelor's Degree in Engineering, Marketing or technical discipline.
• Minimum 5 years of related experience.

Skills

• Understanding of software development technologies and frameworks.
• Familiarity with AGILE methodologies is a plus.
• Knowledge of UX / UI design tools and methodologies.
• Understanding of hardware architecture and system integration principles.
• Ability to navigate business systems (SAP, Salesforce, etc.) to obtain data and analyze to provide market and product insights.
• Experience with licensed product business models.
• Strong organizational skills, attention to detail, and a proactive approach to problem-solving.

Who We Are?

MTS is a leading global supplier of test and simulation systems. Customers including Formula 1 teams, leading automotive and aerospace companies and the world’s leading researchers in materials, seismic and other engineering disciplines all rely on our complex test and simulation systems to determine the reliability of product properties and to comply with quality standards.

MTS is an ITW company. ITW is a Fortune 200 global multi-industrial manufacturing leader with 49,000 employees across 56 countries worldwide.

The company s seven industry-leading segments leverage the unique ITW Business Model to drive solid growth with best-in-class margins and returns and offers career development and learning opportunities in more than 50 countries across the globe.

At ITW we think and act like entrepreneurs. We embrace autonomy, make decisions and take ownership to create innovative solutions for our customers all over the world.

This role is an opportunity to have a significant positive impact on people’s lives. It is a place where you can learn, innovate, and grow professionally not only within MTS but across the ITW enterprise to Ignite Your Full Potential.

Best in Class Benefits

• Our total rewards package is broad and offers comprehensive support from health and wellness, to retirement and financial stability.
• Affordable Medical, Dental, Vision Insurance.
• HSA / FSA with a company match.
• Income Protection Benefits.
• Industry Leading 401(k) plan.
• Paid Time Off.
• Parental Leave.
• Matching Gift and Volunteer Program.
• Opportunities to Get Involved and Give Back.
• Our Employee Resource Groups (ERGs) are employee-led organizations that bring together diverse groups of people to share experiences and innovative ideas to help accelerate our path to full potential.
• It is also our commitment to a diverse and inclusive work environment, strive to create a place where everyone is welcome to contribute their talents and ideas.
• ITW Hearts Giving Hope Program provide employees an opportunity to give back and help families in our neighborhoods who are in need.

Additional Information

All your information will be kept confidential according to EEO guidelines.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

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