Job Title : ServerDepartment : OperationsReports to : Managing Partner or Store Leader on DutyTypical Work Week : Position Summary : Sell and serve food and drinks while providing guests with excellent and welcoming service according to the Kerbey Lane Steps of Service.
Major Responsibilities : Primary duties and responsibilities include, but are not limited to, the following :
- Able to promote a welcoming environment for guests and fellow team members. Interact with guests in a friendly and efficient manner.
- All guests must be treated in a manner to ensure their complete satisfaction. Always strive to exceed our guest’s expectations.
- Complete and pass Kerbey Lane training program, the TABC Seller Server Training
- Check identification of guests to ensure they are of legal age to consume alcoholic beverages.
- Serve 4-5 tables, or more as determined by Store Leader.
- Ability to suggestively sell, including but not limited to beverages, appetizers, entrees, specials and desserts.
- Take food and drink orders while using a point-of-sale system.
- Answers phone calls and answers questions concerning the menu and restaurant.
- Maintain specific side work and ensure total cleanliness and smooth operation of the restaurant.
- Follow Store Leader’s instructions and suggestions regarding their tasks.
- Communicates with expediters, hosts, bussers, and managers and assists in an entire team effort.
- All other duties as directed, including having fun with our guests and your co-workers.
Essential Physical Requirements :
- Walks and stands during entire shift
- Reaches, bends, lifts, shakes, stirs, carries, and wipes.
- Must have the ability to frequently lift and carry bus tubs, trays, and other objects weighing 25 pounds or more.
- Must be age 18 or over to serve / sell alcohol according to State regulations
Knowledge and Skills : - Food Handler Certified by State of Texas and city which the location is in.- TABC Certification
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