Member Advisor

Job Description

Job Description

Are you career minded and looking for your start with a company where you can learn and grow? Are you not just looking for a paycheck but a rewarding career?

AND / OR...

Someone who is looking to leave the grind of their 9-5 and is ready to be part of a purpose-driven, exciting workplace environment.

Most Member Advisors who come to us leave their previous place of work because...

• It was kind of boring
• Little to no interaction with others
• They're doing the same things over and over (and over)
• They are interested in making a difference in the lives of others! Nothing feels as rewarding as being a part of someone else's fitness success.

Our goal is to change the face of Combat Arts Fitness in San Diego, and that all starts with our Member Advisors.

Benefits of joining our team :

• Opportunity to learn new skills for future success
• Tremendous growth opportunity
• Collaborative, fun work environment
• Complimentary membership to all locations
• 4 complimentary personal training sessions
• Employee discounts on personal training and merchandise

This is different from anything you've experienced and we're always looking for talented people to join our team.

The BXNG Club (BXNG) is a high-level martial arts / fitness facility and community dedicated to providing a premier experience.

With a long-standing history of elite coaches, classes, and energy, BXNG has a futuristic mindset that challenges the status quo and creates a distinctive lifestyle of grit and luxury.

At The BXNG Club, we are on a mission to be a leader in the combat sports space while creating long-term rewarding career opportunities.

BXNG is seeking a Member Advisor with a high-energy vibe and desire to serve an incredible community of those that test limits.

The ideal candidate wants to be a part of a growing and innovative culture while continuously developing skills. This environment requires a deep love for fitness, operations, and embracing the BXNG standard for our incredible members and hunger for expansion - expect MORE, expect BXNG!

Responsibilities :

• Respond to daily customer requests via our client management software through text messages and phone calls
• Answer and attend to member questions / concerns / needs
• Support other team members and the sales process
• Provide an intentional / genuine facility tour with prospective customers
• Showcase passion about the combat arts and fitness space
• Responsible for building lasting relationships with prospective and current members to maximize TBC experience
• Be an expert on the TBC product : classes, amenities, features, and programs

Qualifications :

• Unmatched energy level
• Willingness to learn and grow
• Passion for health, fitness, and combat arts is a plus
• Integrity + team oriented
• High level computer proficiency
• Customer Service experience preferred
• Strong communication skills verbal and written
• Experience using a CRM platform
• Experience with the sales process
• A strong desire to grow professionally and personally
• Flexible schedule

Job Types : Full-time, Part-time

Compensation : From $18 - $20 per hour