Customer Success Manager Remote Success Champion

VirtualVocations
Inglewood, California, United States
Remote
Full-time
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A company is looking for a Customer Success Manager.Key Responsibilities : Manage a portfolio of customers in the SMB segment, ensuring successful onboarding and product adoptionDeliver engaging experiences like webinars and act as a trusted advisor to clientsDrive product adoption, share customer feedback cross-departmentally, and stay updated on HR industry trendsRequired Qualifications : 2+ years of Customer Success Manager experience in the SaaS spaceStrong drive to understand clients' business goals and anticipate future needsWell-organized, detail-oriented, and adept at project managementExperience with Gainsight, Google Workspace Tools, and / or other SaaS tools is a bonusExperience in the HRTech space is preferred

27 days ago
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