Service Technician

UDR, Inc. and its affiliated companies are adding a Maintenance Technician to our team at Crown Pointe / Hilltop , our exclusive apartment communities located in Renton, WA.

Do you thrive on crafting an amazing customer experience and providing satisfying solutions to customers? Do you want to be a "Care Hero" and it is your job to save the customer's day?

As a Maintenance Technician , every day is an opportunity for you to deliver first-class service in turn achieving customer happiness and resident retention.

Essential Functions :

• Respond to common area and resident requests for maintenance and service by taking appropriate action to repair and / or restore service within the quality and time standards established by the organization.
• Maintain the overall appearance and cleanliness of the community as assigned including grounds, amenities, building exteriors, market ready units, interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots and other buildings and common areas are free of debris, trash, graffiti, and other items which affect the appearance of the community.

All deficiencies and or risk management safety issues are reported immediately.

• Ensure that apartments are ready for occupancy as directed by the Service Manager. May be required to perform various tasks and as needed including electrical, HVAC, plumbing, carpentry, appliance repair, and other miscellaneous equipment maintenance and repairs, as well as carpet cleaning, painting, and overall apartment cleaning, or other activities as necessary or as directed.
• Maintain tools, equipment, and workspace and ensure they are organized and in proper working order, request replacements as necessary, and assist in stocking the inventory.
• Provide superior customer service to internal and external customers.
• Comply with all Company policies and procedures related to employment.
• Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job.
• Perform other duties as assigned or as necessary.

Experience, Knowledge and Skills :

• Maintenance experience in the multi-family, hospitality or similar industry
• Competency in residential plumbing, electrical, appliance repair, painting and drywall
• Knowledge of and experience in HVAC and carpentry a plus
• Customer service experience
• Proficient in the use of modern technology, especially computers and smartphones
• Valid driver’s license and rotating on-call responsibility required

Education :

• High school or equivalent preferred
• EPA Type II or Universal certification preferred

Career Development and Advancement :

We offer ongoing education opportunities to encourage the skillset development of our employees and have a validated culture of enhancing the growth and advancement of their individual career goals.

We believe our employees are the organization's most important asset.

Exceptional Benefits :

We offer a comprehensive benefit package, apartment rental discount, company matched 401(k), vacation and personal time (up to 10 vacation days, 6 sick days, 4 personal days, and 2 floating holidays per year) plus company observed holidays, discounts to live in our best-in-class communities, tuition reimbursement, company sponsored events, community service days, and our annual President's Club held in Las Vegas, honoring our associates for their exceptional customer service and operational excellence.

Additional Benefits Offered :

• Medical, Dental, Vision Plans
• Lifestyle Flexible Spending Account
• Medical Flexible Spending Account
• Dependent Care Spending Account
• Supplemental Term Life Insurance
• Voluntary Cancer Insurance
• Supplemental Short-Term Disability Insurance / AD&D Insurance
• Voluntary Long Term Care Insurance
• 401(k) Plan with company match
• Rent Discount

About UDR, Inc.

UDR, Inc., an S&P500 company, is one of the nation's largest owners and managers of residential apartment communities. Become a part of a company that is the industry leader of transformational change and operational innovation!

UDR Inc. is an Equal Employment Opportunity Employer :

UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.