Our team in St. Paul currently has an opening for a Account Manager
YOUR ROLE & RESPONSIBILITIES
Job Summary :
Account Managers are responsible for managing the overall sales efforts in their assigned territory to maximize sales and profit.
They must utilize frequent face-to-face and / or telephone contact in a consultative sales approach to ensure the satisfaction of customer needs.
They must identify selling opportunities andassertively act upon the opportunities that offer maximumpotential and / or gross profit - both with existing customers through cross- and range-selling as well as with new leads.
They must uphold Brenntag's core values and focus on customer excellence in all regards everyday.
Job Description :
Customer Business Development (70%)
- Meet sales objectives and focus on customer retention as well as improving overall customer satisfaction (also through digital channels).
- Identify customer potentials, i.e., opportunities for cross- and range-selling to existing customers and engage relevant stakeholders (e.
g., Brenntag Specialties sales staff).
- Set strategies and targets for growth of customers in assigned territory (sales plan); align with Sales Manager.
- Frequently conduct customer visits and prepare the meetings using all available tools and reports, coordinate, negotiate and close proposals.
- Manage spot business / rush offers, get support from Commercial Assistant when necessary.
- Liaise with relevant stakeholders to create in a timely manner the best solution for the customer and extract maximum value (e.
g., Sales Management / Product Management for Pricing topics).
- Act as major point of contact to customers in assigned territory in all commercial matters.
- Conduct market studies on potential new product opportunities by contacting customers to gather interest and test market demand.
- Leverage Brenntag Connect to generate and maximize sales.
New Customer Generation (10%)
- Spot opportunities for launching sales projects in cooperation with other departments like Product Management.
- Identify and prioritize prospective customers.
- Get in contact with prospects and involve relevant stakeholders to nurture leads down the pipeline.
- Liaise with Brenntag Specialties sales staff on customers with new Brenntag Essentials business opportunities.
Sales & General Admin (15%)
- Set and maximize prices considering value-based pricing and customer segmentation within guidelines provided by Product Management.
- Ensure appropriate data administration and documentation of all business cases in the local CRM system (e.g., post processing of visits, creation of customer projects).
- Update and maintain customer opportunity pipelines and potentials in the CRM system
- Complete sales and revenue-related reporting.
- Drive commercial and functional excellence based on guidance / input from Commercial Excellence Function.
- Provide regular forecasts of product demand from customers to Product Management to optimize projected demand requirements.
Know-How Management (5% to-be)
- Maintain an up-to-date level of product knowledge, e.g., via training.
- Keep up to date with changes and updates in the product portfolio and in the market.
- Keep up to date on feedstock and upstream developments that impact product price movements.
YOUR PROFILE
Education and Experience :
- Preferably Post-Secondary Education with a focus in Business, Science or equivalent.
- Experience in the chemical distribution business, preferably in a sales capacity (3 to 5 years previous experience in sales role).
OUR OFFER
- We aim to create an environment where the best people want to work, where they can turn their passion into their job and realize their full potential.
- Individual development, on-the-job training, and development programs designed to help our employees grow in their careers.
- Competitive pay and incentives.
- Various healthcare plan options as well as 401(k).