Seeking a friendly and compassionate part-time evening Patient Service Representative to join the physical therapy team in Bryn Mawr.
As a Patient Service Representative, you will be the first point of contact for our patients. You will greet patients as they arrive, answer phone calls, schedule appointments, collect patient payments, assist therapist with various tasks needed in the clinic.
The ideal candidate has a cheerful disposition, excellent communication and computer skills, and is capable of multitasking.
Responsibilities
- Must be able to work each day Monday-Thursday 4 : 00 pm-8 : 00 pm
- Greet patients as they arrive and provide an excellent customer experience
- Answer phone calls, schedule patient appointments, verify medical benefits
- Assist patients with paperwork / forms
- Maintain a clean and inviting environment
- Provide general customer service and attends to the needs of patients and other staff members as requested
Qualifications
- Excellent communication skills with a commitment to customer service
- Strong work ethic and positive attitude
- Familiar with computers and scheduling software
- Excellent multi-tasking skills
- Team player
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