Injection Molding - Field Service Technician - Central

Job Description

Job Description

Job Summary

Our client, a manufacturer of premier of injection molding machinery globally, is seeking Field Service Technicians experienced in maintenance of plastic injection molding machinery, nationally.

We are looking for technicians across the US and our client offers regional travel, competitive pay, great benefits and good work-life balance.

The Field Service Technician performs work remotely at customer sites for installing and servicing equipment while also providing customer training and support, as necessary.

This is a great opportunity for existing Field Service Techs looking for something new and better, and also experience Maintenance Technicians looking for an opportunity to travel and put their skills to a new opportunity.

All of our Field Service Technicians are home-based and travel in a regional, multi-state area where they will travel Monday through Friday.

Other benefits : $75 / per diem, monthly vehicle payments + mileage, 17 days of PTO + paid holidays, 401(k) with match and MORE!

Essential Duties and Responsibilities :

Troubleshoot and repair injection molding machines and robots, including conducting tests and inspections on all mechanical, hydraulic, pneumatic, electrical, and electronic or software components including calibrations to optimize performance.

Performs software and hardware installations.

• Perform all safety checks on equipment.
• Educate customers on equipment and instruct on proper operation.
• Manage resolution of customer issues, including order and installation of replacements parts as necessary.
• Order replacement parts with diagnoses of problems with control systems and develop an organized approach to solving machine problems and repairs / replaces parts as required.
• Instruct other Service Technicians and / or customer operators on the maintenance and safe operation of injection molding systems.
• Communicate on an ongoing basis with Central Service / Manufacturing / Parts Center to obtain answers to problems encountered in the field.
• Provide written reports on a regular basis to the Regional Service Manager.

Educational / Training Requirement :

• High School Diploma Required
• Associate's or Bachelor's degree preferred
• Other technical certifications related to injection molding preferred

Experience :

• 5+ Years in Injection Molding troubleshooting or processing or prior experience as a Field Service Injection Molding Technician / Service Engineer
• Knowledge, Skills, and Abilities :
• Knowledge of blueprints and schematics to troubleshoot electrical / electronic, hydraulic, and mechanical systems
• Experience with injection molding machines, well rounded skill set in electrical, mechanical, hydraulic, computer and able to provide basic training for customers and employees
• Knowledge and understanding of injection molding process
• Ability to troubleshoot problems systematically
• Knowledgeable in materials such as PET, Polypropylene, Polyethylene, Styrene and other common materials
• Excellent communication and interpersonal skills and strong customer service orientation
• Able to work independently with minimal back office (engineering, spare parts, phone / technical support)
6 days ago