Job Description
H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.
As an eStore In-Store Shopper, you - ll select, sort, and unload items to complete eCommerce online orders.
Once you - re eligible, you - ll become an Owner in the company, so we - re looking for commitment, hard work, and focus on quality and Customer service.
Partner-owned - means our most important resources - People - drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.
Do you have a :
HEART FOR PEOPLE - commitment to work hard to make sure People come first?
HEAD FOR BUSINESS - a strong sense of how what you do affects our Customers and our success?
PASSION FOR RESULTS - initiative to step up and do what needs doing?
We are looking for :
strong customer service skills; ability to work in a fast-paced environment; decision-making skills
What is the work?
Customer Service :
- Selects merchandise from sales floor to complete customer online orders
- Sorts / unloads selected merchandise into refrigeration, frozen, or dry storage holding areas
- Uses a digital tool to select items necessary to complete online orders, to pack and put away orders in staging area, and to retrieve orders for customers
- Makes decisions on customers - behalf if requested item is unavailable
- Provides superior customer service; answers product-related questions, locates products, and helps in-store Customers, as needed
- Returns extra / unwanted products to their proper in-store location
- Communicates continuously with department Managers and Partners to locate product
- Minimizes shrink through careful handling of product
- Follows Standard Operating Procedures (SOPs); achieves productivity standards
- Performs eStore Curbie duties, as needed
Sanitation / Stocking / Food Safety :
- Complies with federal, state, and company regulations / standards for product freshness, food safety, and sanitation
- Gathers baskets and picks up trash inside and outside eStore as needed
- Maintains / stocks bag areas
- Organizes carts / maintains cleanliness within the eStore
- Maintains standards for safety and sanitation
What is your background?
- Minimum age 16
- High school diploma, or equivalent (preferred)
- 3+ months of experience as a Curbie or related experience
- Experience in personal shopping a plus
- Completion of all required training upon hire (e.g., Alcohol Seller - s Training)
Do you have what it takes to be a fit as an H-E-B eStore In-Store Shopper?
- Strong customer service skills
- Strong communication skills
- Ability to make effective decisions on behalf of the customer with limited information
- Ability to prioritize and handle cross-functional tasks
- Ability to work a flexible schedule
Can you...
- Perform in a fast-paced work environment which requires detailed work and precision
- Work with Customers and stay attentive to their needs
- Work a flexible schedule, based on business needs
- Work in varying conditions; work while exposed to hot, wet, and / or cold conditions
- Constantly* walk, reach at waist, grasp
- Frequently reach at knees, push / pull with arms
- Occasionally sit, stand, reach overhead, reach at shoulders, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, twist, pinch, perform fine motor movements
- Demonstrate the ability to lift 55 lbs, and manage in excess of 55 lbs
- Use a manual pallet jack multiple times per day
- While there may be exceptions, the measurements noted are generally defined as - Constantly : 5.5+ hours per 8-hour day;
Frequently : 2.5 - 5.5 hours per 8-hour day; Occasionally : 0 - 2.5 hours per 8-hour day
It is the responsibility of each individual Partner to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
02-2024
SHOPPER3232
Options
Sorry
* Austin 17 (Hwy 183/Braker) eStores - In-Store Shopper - Part-Time
As an eStore In-Store Shopper, you - ll select, sort, and unload items to complete eCommerce online orders. Organizes carts / maintains cleanliness within the eStore. Do you have what it takes to be a fit as an H-E-B eStore In-Store Shopper?. H-E-B needs energetic and motivated Partners willing to w...
CM Austin Westgate In Store Shopper- Part-Time
Assists in selecting, sorting, unloading merchandise from baskets or totes into refrigeration, frozen, or dry storage holding areas, and returning products to their proper location. As a Customer Service Representative, you will be responsible for selecting eCommerce online orders and packaging them...
Austin 16 (Lakeline Plus!) Produce - Perishables Rep - Part-Time
As a Perishable Representative, you are responsible for providing a well-stocked and well-maintained department while providing superior customer service. You will prepare, package, and merchandise fresh product on a daily basis, while maintaining all department and food safety / sanitation standard...
CM Austin N Lamar Overnight Stocker - Part-Time
Responsible for stocking grocery product per established merchandising procedures during the overnight hours while maintaining expected productivity levels. Exposed to moving mechanical parts; small, confined spaces; cleaning chemicals and airborne particles. Ensures compliance and execution of esta...
Remote Forex Trader Job in Austin, TX | Part Time
One benefit of this strategy is that our traders can work flexible hours, including in part-time and full-time positions. Often the best candidates have a background in business, and any experience in trading or investing is a bonus. Maverick Currencies is one of the oldest and most experienced prop...
* Austin 27 (Anderson/FM 620) Service - Customer Service Assistant - Part-Time
Cleans, mops, dusts, sweeps, vacuums check stand area, Return Center, and CCO area to maintain Store cleanliness and safety. Start your H-E-B Career here! We need energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you...
Airline Appearance Supervisor Part-Time - Austin International Airport
The classification of Supervisor Cabin Services includes managing, coordinating and controlling airport activities for both Ramp Services functions (as described below); monitors the quantity and quality of work performance; directing personnel within assigned functional area; overseeing and advisin...
Austin 24 CFT - Cross Functional Rep - Part-Time
As a Cross-Functional Representative, you'll provide general customer service, checking on the front end, and work across multiple departments in packaging, stocking, rotation, production, and sanitation duties. Performs stocking and replenishment, product returns and rotation, product selection, se...
Retail Sales Associate - Part-Time
If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. You'll be responsible for greeting and assisting customers, maintaining a neat, organized, and clean sales floor, and supporting the management team with day-to-day store opera...
Mental Health Clinical Faculty (Part-Time): Austin, TX
Plans clinical experiences for and provides direct supervision and evaluation of nursing students delivering nursing care to an individual or group of individuals. Orients and maintains current knowledge related to agency/clinical policies, procedures, and expectations with the assistance of the age...