Joybird Design Sales Associate - Part Time

Description

KEY RESPONSIBILITIES (other duties as assigned) :

Responsible for opening and closing the store and performing other duties in the absence of management.

Assigned and are responsible for opening and closing the store with store keys and alarm code

Responsible for daily sales reporting to the retail leadership

Oversee the sales floor in periods of high volume, provide support to the sales team and supervise to ensure that the store is meeting financial goals and that associates are providing excellent service to our guests.

Effectively perform the Lead Sales Associate role, serving as a role model to our sales team in sales generation and customer service by relentlessly delivering an exceptional customer experience.

Maintaining the showrooms design and visual standards using merchandising guidelines.

Maximize sales by growing and maintaining a strong client base by building your own personal clientele book and driving store sales through client follow-up, phone calls, and personalized outreach.

Assist our leadership team to create programs and initiatives to make our customers’ experiences even better.

Share your valuable insight with our product, marketing and technology teams regarding customer needs and feedback.

Listen and acknowledge customer feedback and complaints, empathize, and present the best possible solution.

SCOPE & IMPACT :

This role supports retail store financial performance. Locations currently have annual targets between $5-8M in annual sales.

MINIMUM REQUIREMENTS :

2+ years retail sales experience with shift supervision experience preferred

Strong interpersonal and customer service skills required

No travel required

Availability to work a flexible schedule including mornings, evenings, weekends, and holidays

PREFERRED REQUIREMENTS :

Passion for driving the customer service experience

As a Key Holder you exhibit an aptitude for managerial responsibilities

Knowledge of furniture industry a plus

Ability to work well both independently and in a collaborative or team setting

Proficiency in Mac operating systems and Microsoft office

Strong leadership and communication skills both written and verbal

SUPERVISORY RESPONSIBILITIES :

No direct reports but is responsible for managing situations when the SL and ASL are not available.

COMPENSATION : $18 / hour + 2% commission on written sales

PHYSICAL DEMANDS / WORK ENVIRONMENT :

Able to routinely move objects weighing over 50 pounds and to understand safety requirements

OUR PURPOSE :

We are La-Z-Boy Incorporated. Get comfortable with taking your work personally. Get comfortable with uncompromising quality.

Get comfortable with caring about your colleagues and the consumers we serve. When people are comfortable, they are free to be themselves;

to be fearless. When people are comfortable, they put others at ease and are more welcoming to different people and perspectives.

When people are comfortable, they collaborate in meaningful ways. Being comfortable brings out the best in us.

We believe in the transformational power of comfort

OUR VALUES :

Courage We aren’t afraid to try something new

• We are results oriented and can-do hard things.
• We do what is right.
• We challenge the status quo.

Curiosity We are relentless in our mission to understand our business and consumers

• We ask questions and explore every opportunity.
• We embrace change.
• We test and learn.

Compassion We honor our almost 100-year legacy that was built on family

• We lead with empathy in support of each other, our consumers and our communities.
• We foster an inclusive environment.
• We believe in positive intent.

OTHER DUTIES : Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job.

Duties, responsibilities and activities may change at any time with or without notice.

Weekly Hours :