host

Amerigo Italian Restaurant

Brentwood, TN, US

$10-$17 an hour

Full-time

Part-time

Quick Apply

Amerigo has been a Nashville staple for nearly three decades. We have shared countless meals and celebrations with multi-generations of families since 1991, and are proud to be the longest standing restaurant on West End Avenue! Named one of Nashville's Best Italian Restaurants by TripAdvisor and an OpenTable Diner's Choice Award recipient for over 10 years, Amerigo is Nashville's go-to spot for Italian food and wine.

A Host presents a positive first impression of the establishment's friendliness, excellent service and high standards. The Host greets guests upon arrival, informs guests of their wait time, monitors a waiting list, enters guest names into the computer system, show guests to their table and bid guests farewell as they leave.

The Host must be able to carry natural conversation with guests without sounding scripted or intrusive.

Job Duties

Greet incoming and departing guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus;

announce waiter's name

Use visual cues to seat guests in either the bar or dining area depending on their preference
Answer incoming calls to the restaurant and provide appropriate service
Manage the flow of guests into the Dining and Bar areas, provide accurate wait times to incoming guests if appropriate
Tend to special guest needs and requests
Observant to guests' needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another guest and ensuring the drink is refilled prior to getting back to the door).
Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders
Receive payments by validating credit charges; approving checks; accepting currency; calculating and issuing change for ToGo orders
Reconcile cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders
Contribute to team effort by accomplishing related results as needed

Skills and Qualifications

Must be able to read menus
Must be able to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
Must be able to clearly communicate guests' needs to W / Ws, Bussers, Managers, etc.
Must be able to hear well in a loud environment in order to answer telephone and respond to guest requests
Must be able to walk and stand during entire shift
Must be able to reach, bend, stoop and wipe
Must be able to carry trays or supplies (10-30 lbs.)
A desire to help out where needed and work as part of a team
Passion for providing extraordinary service
The ability to thrive in a fast-paced environment
Flexibility to work a variety of shifts
6 months experience in a full-service restaurant preferred
Must be upbeat, outgoing and positive
Ability to work effectively within a team
Ability to effectively communicate on the telephone.

30+ days ago

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