Customer Service Pharmacy Technician

Customer Service Pharmacy Technician

Job Locations US-NY-UNIONDALE

2024-144602

Line of Business

PharMerica

Position Type

Full-Time

Pay Min

USD $18.00 / Hr.

Pay Max

USD $20.00 / Hr.

Our Company

PharMerica

Overview

PharMerica is seeking a highly capable and motivated individual to join our team. PharMerica is a non-retail pharmacy that focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation facilities, long-term acute care centers, and other specialized care centers nationwide.

This position will provide the opportunity to grow your pharmaceutical skills under the direct guidance of a state licensed pharmacist while providing essential care to our patients in our closed-door pharmacy.

Our organization is in high growth mode, which can provide opportunities for advancement for individuals looking for career progression!

SCHEDULE :

Tuesday-Saturday 11 : 15am-7pm, Saturday 9am-6pm (x1)

Sunday-Thursday 11 : 15am-7pm, Saturday 9am-6pm (x2)

State pharmacy tech license as required

• National certification preferred
• Previous pharmacy experience preferred

Our Benefits Include :

• Competitive pay
• Shift differential
• Health, dental, & vision
• Company paid STD & LTD
• Paid Time Off
• Flexible Schedules
• Tuition Reimbursement
• 401k
• Employee Discount Program
• Daily Pay

Our team at PharMerica promotes a variety of initiatives designed to enhance the work and personal lives of our employees, celebrate diversity and improve the communities where we work and live.

Pharmacy Technician License Fees, we've got your covered!

New hire and current employees are eligible re reimbursement for license fees (as required).

If your passion is service excellence and top-quality care, come join our team!

Position will be posted for a minimum of 7 business days

Responsibilities

Our Customer Service Pharmacy Technician coordinates communication between pharmacy, providers and facilities while resolving prescription issues in a timely, efficient, courteous, responsive, reliable, and respectful manner.

This person will :

• Answer and submit inquiries regarding patient information and medication therapies
• Take requests for refill orders, out on pass, patient discharge orders, and special delivery requests
• Assist the pharmacist with facility and physician office communications
• Obtain patient information for our database by calling patient care representatives and physician offices
• Utilize judgement in knowing when to escalate issues to the management level
• Utilize various programs such as Outlook, Excel and Microsoft Word
• Complete assigned projects upon request in a timely manner
• Perform other tasks as assigned

Qualifications

• High school diploma or equivalent is required
• One year of previous experience with direct client communication - customer service
• Prior healthcare / pharmacy experience preferred
• Strong computer and data entry skills
• Must have good oral communication skills, attention to detail, and problem solving skills
• Pharmacy Technician Certification preferred

About our Line of Business

PharMerica is a full-service pharmacy solution providing value beyond medication. PharMerica is the long-term care pharmacy services provider of choice for senior living communities, skilled nursing facilities, public health organizations and post-acute care organizations.

PharMerica isone of the nation'slargest pharmacy companies. PharMerica offers unmatched employee development, exceptional company culture, seemingly endless opportunities for advancement and the highest hiring goals in decades.

For more information about PharMerica, please visitwww.pharmerica.com. Follow us onFacebook,Twitter, and LinkedIn.

Salary Range

USD $18.00 - $20.00 / Hour