Talent.com
Tier 1 IT Support Specialist

Tier 1 IT Support Specialist

VirtualVocationsPasadena, California, United States
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Tier 1 IT Support Specialist to provide first-line IT support for federal customers.

Key Responsibilities

Manage toll-free access for end users and handle incoming calls through IVR and ACD systems

Provide Tier 1 support for desktop applications and enterprise tools, resolving common technical issues

Coordinate incidents and service requests, escalating unresolved issues to higher-tier support as needed

Required Qualifications

Associate's degree in computer science, information systems, engineering, or related field, or one year of relevant IT experience

Proficient in managing multi-channel support (phone, email, tickets)

Experience using ServiceNow or comparable ITSM platforms for ticket and knowledge management

Ability to collaborate with Tier 2 / 3 teams and communicate escalation paths

Strong troubleshooting skills for hardware, software, and network issues

serp_jobs.job_alerts.create_a_job

It Support Specialist • Pasadena, California, United States

Job_description.internal_linking.related_jobs
IT Technical Support II

IT Technical Support II

The Tsui GroupLos Angeles, CA, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
The Tsui Group is seeking a qualified and experienced candidate to join our aviation team as a.Los Angeles County with the following duties. Position Description Summary .This position will fol...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Information Technology Professional (IT Support)

Information Technology Professional (IT Support)

NavySan Fernando, CA, United States
serp_jobs.job_card.full_time
ABOUT Effective, secure communication in the cyber domain is essential to the everyday operations of military intelligence in America’s Navy. Information Professionals who oversee the seamless opera...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
IT Support Technician

IT Support Technician

99 Ranch MarketBuena Park, California, United States
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Since its establishment, TAWA Services, Inc.Leveraging our extensive network and global resources, we ensure timely and efficient delivery of quality goods across the United States.Our dedication t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Amazon IT Support Technician

Amazon IT Support Technician

TradeJobsWorkforce90081 Los Angeles, CA, US
serp_jobs.job_card.full_time
Take the next step in your career as our new Amazon IT Support Technician to assist with organizing, stocking, and general upkeep, coordinate tasks to ensure deadlines are met, and support the prep...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
IT Specialist

IT Specialist

iBUYPOWERCity of Industry, California, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
BUYPOWER is seeking a knowledgeable and proactive IT Specialist to support our growing infrastructure and deployment needs. The ideal candidate will have at least 1 year of hands-on IT experience, w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
IT Support Technician III - Los Angeles

IT Support Technician III - Los Angeles

InterlacedLos Angeles, CA, US
serp_jobs.filters.remote
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Interlaced is a cloud-focused IT services provider, providing outsourced IT services for innovative businesses across the globe. We specialize in designing, implementing, and supporting cutting edge...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
IT Support Specialist - L2

IT Support Specialist - L2

Shield Technology PartnersAnaheim, CA, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
The Hybrid Tier 2 IT Support Specialist provides both on-site and remote technical support to clients.This role involves responding to client issues, incidents, and service requests, as well as mon...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
IT Support Specialist

IT Support Specialist

IntelliPro Group Inc.Los Angeles, CA, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
IT Support Specialist Position Type : Full-Time / Contract / On-site Location : Los Angeles, CA Salary Range : $30-40 / hour Job Description : We are seeking a hands-on and experienced IT Support S...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
IT Specialist

IT Specialist

Computer ConceptsSan Dimas, California, United States
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Talented Systems Administrators and L1 / L2 / L3 Technicians Wanted for a Growing Team!.Are you passionate about new challenges and eager to expand your technical skills in a dynamic environment? We're...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Level 1 Technology Support Specialist

Level 1 Technology Support Specialist

Alcala Consulting, Inc.Pasadena, CA, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
This position will provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting our clients acro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
IT Technician (CGA Specialist)

IT Technician (CGA Specialist)

Crimson EducationLos Angeles, California, .US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Join Crimson Global Academy as an IT Technician specializing in our unique educational technology ecosystem.This is an exciting opportunity to move beyond traditional IT support and become an exper...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
IT Support Specialist I (Swing Shift)

IT Support Specialist I (Swing Shift)

TEKsystemsLos Angeles, California, United States
serp_jobs.job_card.full_time
POSITION TITLE : IT Support Specialist I.REPORTS TO : Director of Helpdesk and Support Services.The IT Support Specialist I work directly with attorneys, staff, professional managers and firm.The IT ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Support Specialist

Support Specialist

The People ConcernLos Angeles, CA, United States
serp_jobs.job_card.part_time +2
Street, Santa Monica, CA 90404.Full Time, non-management, non-exempt (hourly).As a Support Specialist at our shelter, you will be an essential part of our mission to provide supportive and restorat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Support Specialist (Part-Time)

Support Specialist (Part-Time)

The People ConcernLos Angeles, CA, United States
serp_jobs.job_card.part_time +2
Saturday-Monday 11 : 00am-7 : 30pm.Part-Time, Non-Exempt (Hourly), Non-Management.A support specialist will act as the first point-of-contact for all immediate client needs and requests such as phone u...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
IT Support Specialist - L2 (3rd Shift & Weekends)

IT Support Specialist - L2 (3rd Shift & Weekends)

Shield Technology PartnersAnaheim, California, US
serp_jobs.filters.remote
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
We are seeking an experienced and motivated Tier 2 IT Support Specialist to join our remote IT support team.In this role, you will serve as an escalation point for complex technical issues unresolv...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
IT Help Desk Support Specialist Level 1

IT Help Desk Support Specialist Level 1

myPlace HealthEast Compton, California, United States, 90221
serp_jobs.job_card.full_time
IT Help Desk Support Specialist Level 1.Place Health was founded in 2021 by mission-aligned healthcare leaders and organizations that are committed to drastically improving health outcomes, quality...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
IT Field Support Technician_Irvine

IT Field Support Technician_Irvine

Gr8ttek, LLCIrvine, CA, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Support Specialist, Turning Point (Tuesday-Saturday, 3pm-11 : 30pm)

Support Specialist, Turning Point (Tuesday-Saturday, 3pm-11 : 30pm)

The People ConcernSanta Monica, CA, United States
serp_jobs.job_card.full_time +2
Support Specialist - Swing Shift.Tuesday - Saturday, 3 : 00pm -11 : 30pm.Full-time, Non-Exempt (Hourly), Non-Management.Turning Point 1447 16th Street, Santa Monica, CA 90404.Medical, Dental, Vision, R...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
IT Support Specialist I

IT Support Specialist I

Ware MalcombIrvine, California, United States, 92602
serp_jobs.job_card.full_time
Are you ready to join a growth-oriented team where creativity meets innovation? At Ware Malcomb, we are a dynamic and forward-thinking design firm committed to pushing the boundaries.Our team-orien...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
IT Support Technician

IT Support Technician

NEXGENSIrwindale, CA, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
Position Summary We are seeking a skilled and customer-focused IT Support Engineer to provide technical assistance and support for our organization’s IT systems, hardware, and software.The id...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days