Principal Workforce Management AnalystVirtualVocations • Evansville, Indiana, United States
Principal Workforce Management Analyst
VirtualVocations • Evansville, Indiana, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Principal Workforce Management Analyst to optimize workforce operations and enhance customer experience.
Key Responsibilities
Develop and maintain forecasts for contact volumes and staffing requirements
Create and manage optimized schedules to ensure service level adherence
Monitor real-time performance and make intraday staffing adjustments
Required Qualifications
Expertise in forecasting, scheduling, and real-time management principles
Advanced proficiency with WFM software, preferably Calabrio
Minimum 5-7 years of experience in Workforce Management in a contact center
Experience with business intelligence tools like Tableau or Power BI
Bachelor's degree preferred, but not required
serp_jobs.job_alerts.create_a_job
Workforce Management Analyst • Evansville, Indiana, United States
Job_description.internal_linking.related_jobs
This position is central to building connections in our community so that the individual(s) they work with have the opportunity for full inclusion and the gift of living their best life!.You would ...serp_jobs.internal_linking.show_more A company is looking for a ADP WFM Client-side Project Manager / Subject Matter Expert.Key Responsibilities Plan, schedule, and monitor client-assigned tasks and deliverables for ADP implementation...serp_jobs.internal_linking.show_more A company is looking for a Revenue Management Analyst to optimize listing performance and enhance revenue strategies.Key Responsibilities Manage revenue strategy and application for assigned init...serp_jobs.internal_linking.show_more A company is looking for a Workforce Management Supervisor (Nights & Weekends).Key Responsibilities Supervise a team of Workforce Management Coordinators to optimize coverage and service levels ...serp_jobs.internal_linking.show_more A company is looking for a Disaster Recovery Analyst with 4-5 years of experience.Key Responsibilities Develop and implement recovery solutions and business recovery plans Conduct risk assessmen...serp_jobs.internal_linking.show_more A company is looking for a Salesforce Solutions Analyst - Agentforce Enablement (Contract).Key Responsibilities Partner with sales, operations, and IT teams to identify automation opportunities w...serp_jobs.internal_linking.show_more 
Penske Logistics is looking for experienced Forklift Operators to join our excellent team! The position operates forklifts to move, locate, relocate, stack, and count merchandise within the warehou...serp_jobs.internal_linking.show_more A company is looking for a Management Information Analyst to provide operational performance reporting and analysis.Key Responsibilities Provide insights supporting key business operations functi...serp_jobs.internal_linking.show_more A company is looking for a Business Systems Analyst to support their Go-To-Market systems ecosystem.Key Responsibilities Collaborate with stakeholders to translate business requirements into scal...serp_jobs.internal_linking.show_more A company is looking for a Senior Business Systems Analyst - Consumer Loan Origination.Key Responsibilities Take ownership of multiple LaserPro Lending applications and implement maintenance rele...serp_jobs.internal_linking.show_more A company is looking for a Business Systems Analyst III specializing in PeopleSoft and Financial Supply Chain Management (FSCM) to work remotely.
Key Responsibilities Collaborate with end-users to...serp_jobs.internal_linking.show_more A company is looking for a Manager, Workforce Management to oversee capacity planning and scheduling for a call center team.
Key Responsibilities Develop and manage staffing forecasts and capacity...serp_jobs.internal_linking.show_more A company is looking for a Workforce Manager, Care Team.Key Responsibilities Deliver accurate contact center forecasts and manage resource planning Provide leadership and support for Workforce M...serp_jobs.internal_linking.show_more 
Toyota Manufacturing is looking to develop new innovative solutions to support the future of mobility, and values being a member of a local and global community.
We offer an inclusive team environme...serp_jobs.internal_linking.show_more A company is looking for a Salesforce Business Analyst.Key Responsibilities Identify business needs, elicit specifications and requirements, and develop innovative solutions Prepare functional s...serp_jobs.internal_linking.show_more A company is looking for a Principal Programmer Analyst.Key Responsibilities Design and implement data pipelines for ETL processes and manage large datasets Build and maintain data warehouses, e...serp_jobs.internal_linking.show_more A company is looking for a Program Manager (Workforce Management).Key Responsibilities Manage and process capacity requests from cross-functional teams Track and update headcounts by team, locat...serp_jobs.internal_linking.show_more 
Job Title : Treasury Manager, AMR.Location : Mount Vernon, IN (US) or Sanford, ME (US).From...serp_jobs.internal_linking.show_more
Employment Consultant- Project Search and Extended Services
SIRS INC • Boonville, IN, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
WorkForce Manager Project Manager
VirtualVocations • Evansville, Indiana, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Revenue Management Analyst
VirtualVocations • Evansville, Indiana, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
State Licensed Workforce Management Supervisor
VirtualVocations • Evansville, Indiana, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Disaster Recovery Analyst
VirtualVocations • Evansville, Indiana, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Salesforce Solutions Analyst
VirtualVocations • Evansville, Indiana, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Penske - Warehouse Worker - Forklift Operator - 2nd Shift
Penske Truck Leasing • PRINCETON, Indiana, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Management Information Analyst
VirtualVocations • Evansville, Indiana, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Salesforce Business Systems Analyst
VirtualVocations • Evansville, Indiana, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Senior Business Systems Analyst
VirtualVocations • Evansville, Indiana, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
PeopleSoft Business Systems Analyst
VirtualVocations • Evansville, Indiana, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Workforce Management Manager
VirtualVocations • Evansville, Indiana, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Workforce Manager
VirtualVocations • Evansville, Indiana, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Facilities Maintenance Team Member - Full Time
Toyota Motor Manufacturing • Oakland City, IN, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Salesforce Business Analyst
VirtualVocations • Evansville, Indiana, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Principal Programmer Analyst
VirtualVocations • Evansville, Indiana, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Workforce Management Program Manager
VirtualVocations • Evansville, Indiana, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Treasury Manager
Polyvantis • Mount Vernon, IN, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted