Group Benefits Account Manager

The Boland Group
Rochester Hills, MI
Permanent

Group Benefits Account Manager

Hybrid position with our client a privately held employee benefits company in metro Detroit seeking to recruit an experienced Account Manager.

In this role you'll manage a book of business (25-300 lives) with a diverse clientele. Accounts may be fully insured, partially self-funded, self-insured or captive.

You’ll work with a dedicated account team with responsibility for customer satisfaction, problem resolution and client retention.

This position has no supervisory responsibilities.

Key Responsibilities :

  • Onboarding new clients
  • Respond to inquiries from clients and carriers
  • Complete RFP and request census
  • Initiate vendor renewal request with Service Rep. and coordinate process with the agent to negotiate all renewal rate relief.
  • Prepare Open Enrollment guides, checklists, forms, summaries and webinars.
  • Conduct OE meetings, health fairs and webinars
  • Participate in the pre-renewal, renewal and post renewal meetings
  • Responsible for Compliance & Regulatory oversight with clients.

Experience & Software :

Related experience in group benefits setting.

Active Life and Health license or willingness to obtain it within 90 days of employment.

MS Office Suite

Brokerage Builder / ZyWave software

This position will go hybrid after the initial training period of 90 days or can be 100% in office (your choice). No overnight travel.

WFH 3 days / week; in office two days / week (Rochester Hills).

Top compensation model (salary, full benefits package). Bonuses 2x / year based on company profitability and individual performance.

Reasons to Consider :

Fantastic company with down to earth people. Culture is collaborative with quarterly team events / outings. Pets are welcome into office on occasion.

Casual (blue jeans) M-F. Internal promotion / growth available.

Client Niches : Manufacturing, legal, medical, cannabis, casinos

30+ days ago
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