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Collision Center Estimator / Assistant Manager

Collision Center Estimator / Assistant Manager

Shottenkirk Chevrolet Buick GMC Fort MadisonFort Madison, IA, US
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Job Description

Job Description

Join the Shottenkirk Fort Madison Team

Are you a skilled Collision Estimator or a motivated professional ready to step into a leadership role?  Shottenkirk Fort Madison  is growing and looking for a  Collision Center Estimator / Assistant Manager  to join our high-performing team.

As part of the Shottenkirk Automotive Group—one of the fastest-growing dealer groups in the region—you’ll work in a positive, team-oriented environment where your contributions are valued, and your career growth is supported.

What You’ll Do

Depending on experience, you may focus on estimating, leadership, or both :

Collision Estimating Responsibilities

  • Greet customers and assess vehicle damage in a professional, customer-focused manner
  • Write accurate repair estimates using CCC One (or similar software)
  • Communicate with insurance adjusters and customers for approvals and supplements
  • Coordinate with parts and repair teams to ensure efficient workflow
  • Maintain thorough documentation, including photos and repair authorizations
  • Keep customers informed throughout the repair process and assist in vehicle delivery

Assistant Manager Responsibilities

  • Support the Collision Center Manager in daily operations and team leadership
  • Supervise and motivate technicians, estimators, and support staff
  • Assist in estimate writing, supplements, final billing, and job scheduling
  • Maintain DRP compliance and insurer communications
  • Ensure timely, high-quality repairs and strong customer satisfaction scores
  • Support hiring, onboarding, and training of new team members
  • Help enforce shop safety, cleanliness, and compliance standards
  • What We’re Looking For

    We’re open to candidates at different stages in their collision repair careers. Whether you're an experienced estimator or looking to step into a leadership role, we’d love to hear from you.

    Minimum Qualifications

  • 2+ years of experience in collision estimating or auto body repair
  • Experience with CCC One (preferred) or other estimating software
  • Strong communication, organizational, and time-management skills
  • Knowledge of repair procedures and industry terminology
  • Valid driver’s license and clean driving record
  • Preferred Qualifications

  • 3+ years in collision operations, with 1+ year in a supervisory or lead role
  • I-CAR certification or willingness to become certified
  • DRP experience and insurer relationship management
  • Bilingual (Spanish / English) skills are a plus
  • Why Shottenkirk Fort Madison?

  • Competitive pay  + performance-based bonuses
  • Health, dental, vision , and  401(k) with company match
  • Paid time off and holidays
  • Career advancement  within the Shottenkirk Automotive Group
  • A strong,  team-first culture  with local leadership and regional support
  • Join a Trusted Name in Automotive Excellence

    At Shottenkirk Fort Madison, we’re not just repairing vehicles—we’re building trust, developing careers, and keeping our community on the road. Whether you’re ready to lead or continue growing in collision estimating, this is your opportunity to thrive in a supportive, fast-paced environment.

    Apply today  and drive your future forward with Shottenkirk Fort Madison.

    Shottenkirk Automotive Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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    Collision Estimator • Fort Madison, IA, US

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