Business Analyst

Meta is looking for a Strategic Planning and Operations Business Analyst

We seek a highly detail-oriented and quantitative Business Analyst to help drive operational excellence for the Monetization Partnerships team.

This person will be responsible for driving sales operations and processes that enable partner-facing and client-facing teams to make strategic decisions.

The ideal candidate will thrive in a dynamic and fast-paced environment, be comfortable tackling new internal business operational challenges, drive results quickly, have sophisticated project management and communication skills, and is deeply passionate about Meta.

Responsibilities

• Own and manage the Configure, Price, Quote process :
• Manage for key clients in Salesforce; co-own / support end-to-end development of data quality workflows.
• Consult and liaise with various stakeholders across orgs and teams to gather and confirm business requirements
• Prioritize critical business requests and negotiate with the business on competing requirements
• Manage database updates based on stakeholder requests.
• Drive prioritization, process improvement and efficiencies :
• Recommend, design and independently implement current and future-state business processes.
• Develop a deep understanding of the business and connect the dots between teams to identify areas for improvement, efficiency, and collaboration.
• Analyze and consolidate information to develop solutions to ensure business requirements are achieved.
• Stakeholders and change management :
• Work closely with stakeholders, and with Technical teams directly to architect technology solutions to meet client needs.
• Partner with key stakeholders to identify how business requirements can be delivered to ensure improved user experiences and reduced cost and time impacts.
• Change management; provide SME support to system and / or process changes to key stakeholders.
• Build and scale insights :
• Independently derive insights from large data sets and communicate recommendations to varied audiences, including preparing presentations for senior leadership.
• Develop insights from Salesforce data and dashboards for partner and client-facing team

Minimum Qualifications

• Proficient in English
• Salesforce Admin Certification
• Located in Miami, with proven experience working with stakeholders across North America and LATAM countries
• Advanced experience with SFDC Configure, Price, and Quote (CPQ).
• 8+ years experience in business or sales operations, analytics or planning.
• Demonstrated problem solving skills. Experience proactively providing practical business insights and implementing solutions from diverse, complex business processes.
• Proven experience in independently driving end-to-end process implementation, including managing across multiple XFN partners simultaneously and influencing senior stakeholder buy-in.
• Advanced organizational, change and project management skills.
• Advanced Excel spreadsheet modeling skills, and adept in Microsoft / Google office tools.
• Strong communication skills to senior leadership.
• Must be self-driven and able to work independently.

Preferred Qualifications

• Speaks Spanish and / or Portuguese
• Experience in establishing operational discipline and rhythm for businesses and teams
• Advanced SQL knowledge. Knowledge in reproducing or scaling analyses
• Bachelor’s degree in engineering, economics, business, or other quantitative or process disciplines
• Proven experience leading / influencing stakeholders at different levels of an organization

The pay range that Tundra in good faith reasonably expects to pay for this position is $38.63 / hour - $48.29 / hour.

Tundra’s benefits offering includes optional medical, dental, vision, retirement benefits, up to 15 Days PTO per annum and a New Child Benefit.

Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

• Unincorporated LA County workers : we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment : client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage;
• return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and;

maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.

The Meta CWX Program is enabled by a cutting-edge software platform called TalentNet that leads the contingent labor world for technology innovation.

The software platform leverages Machine Learning and Artificial Intelligence to make sure the right people end up in the right job.

At Meta, we are constantly iterating, solving problems, and working together to connect people all over the world. That’s why it’s important that our workforce reflects the diversity of the people we serve.

Hiring people with different backgrounds and points of view helps us make better decisions, build better products, and create better experiences for everyone.

We give people the power to build community and bring the world closer together. Our products empower more than 3 billion people around the world to share ideas, offer support, and make a difference.