Assistant General Manager

COMPANY DESCRIPTION

Are you looking for a great gig where the work is actually fun? Check out Goldfish Swim School We’re a rapidly growing, award winning franchise that is not your typical company! We change lives.

We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights.

Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate.

ROLE DESCRIPTION

Oversees the quality and success of Goldfish Swim School daily operations including staffing, pool operations, cash management, customer service, retail and vending department, private party operations and workplace employee activities.

BENEFITS

• Leadership roles
• Flexible hours
• Great pay
• Valuable work experience
• Part-time position (28-36 hours / week) with additional opportunities for paid hours

REQUIREMENTS

• Ability to work with children
• Excellent interpersonal communication and organizational skills

RESPONSIBILITIES

• Directs and controls the daily operations to ensure the school is running according to GSS standard operating procedures.
• Assists General Manager and department managers with fulfillment the daily tasks.
• Manages the staff of GSS to ensure high productivity, excellent performance and positive employee satisfaction.
• Interacts with the Deck Supervisors and Golden Teachers on issues related to class scheduling, student progress, customer service and employee performance and training.
• Provides sales and marketing training to all qualified sales staff.
• Gains knowledge and experience in all technology platforms to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions.
• Gains a high level of knowledge and experience in the GSS pool operations to ensure understanding and satisfaction of Goldfish members.
• Initiates and oversees workplace culture and employee interaction. Maintains a high level of employee satisfaction.
• Directs and oversees the implementation of the Emergency Action Plan and all safety procedures that pertain to the GSS facility, and trains all current staff on the GSS EAP.
• Maintains current certifications and stays up-to-date professionally on the aquatics and management field.

Education / Experience : High school diploma or GED is preferred. Experience as a certified lifeguard, youth sports instructor / coach, camp counselor, and / or childcare provider required.

Two or more years as a swimming instructor preferred. Certificates and Licenses : Lifeguard, CPR, First Aid, AED, and Certified Pool Operator certification required.

Lifeguard Instructor certification highly recommended. Work Environment : While performing this job, the employee is regularly exposed to heat and humidity.

Noise level is usually moderate. Compensation : $18.00 - $22.00 per hour

Compensation : $18.00 - $22.00 per hour