Restaurant Food Runner - Seasonal

Job Description

Job Description

The Betsy, located on South Beach’s iconic Ocean Drive, is considered one of the country's premier independent boutique hotels.

Family owned and operated, it is steps from the beach and in the heart of the most exciting neighborhood in America. Its ownership family works actively with all the members of the extended Betsy team to curate every aspect of the hotel and guest experience, and The Betsy’s CEOs (Canine Executive Officers), golden retrievers Betsy and Rosa, welcome every guest.

Beyond its 130 elegant guest rooms and suites, the property boasts multiple restaurants by acclaimed Chef Laurent Tourondel as well as a spectacular array of common spaces : the Lobby Bar with exceptional live jazz nine times a week, roof decks and terraces with panoramic ocean and skyline views (including a rooftop pool and bar suspended in mid-air), a coffee bar and gallery space home to just some of the hotel’s permanent and rotating art exhibitions, a library open 24 / 7, and a beach-facing front terrace with the best outdoor dining setup in greater Miami.

The Betsy’s Writers’ Room, just one example of the ownership family's commitment to the arts, has hosted over 1,000 writers-in-residence.

Above all, The Betsy is a haven for discerning travelers seeking luxury of experience and transcendent service.

We’re looking for the best and brightest in every field related to who we are and what we do. If you have a passion for any element of The Betsy’s DNA whether commitment to excellent service, great food, creative arts, music, or simply an appreciation of The Betsy’s unique brand of understated, experiential luxury hospitality we want to hear from you.

Job Summary :

Food and Beverage Restaurant Runners is responsible for delivering the food from the kitchen to a customer in a restaurant.

They are responsible for ensuring that each customer receives the correct order. A few of the main duties of a food runner are handing the order to the chef, double checking orders, matching the food ticket to the customer, and refilling customer's drinks.

They also have to answer any questions a customer may have. Some of the jobs titles that a food runner could grow into are restaurant manager and server.

Responsibilities and Duties Include but Not Limited to the Following :

• Maintains the serving station well stocked, clean and sanitized during food service.
• Serves as a liaison between the service and culinary teams to ensure that orders are accurate, well prepared and presented and served in a timely fashion, all in accord with The Betsy standards.
• Organizes food tickets for the chefs.
• Assists in the plating of food orders by adding simple ingredients or decorations and taking additional items to the table like condiments and serving utensils.
• Inspects food prior to serving to ensure that it is well prepared, properly presented, and served at the right temperature.
• Deliver food orders to the tables the proper order as per restaurant standards.
• Confirms the patrons satisfaction with their food items, answers any questions they may have about the food and resolves any additional requests or complaints.
• As needed, assists in the clearing, cleaning, disinfecting and resetting of tables, refilling empty water glasses or coffee cups, cleaning and disinfecting floors and surfaces in the dining room or kitchen, etc.
• Performs additional tasks as required by management..

Job Requirements :

• High school diploma or equivalent preferred. Some education or experience in food preparation is preferred.
• 1 year of prior experience in a luxury hotel or high end restaurant strongly preferred.
• Must be able to :
• Speak, read, write, and understand English. Spanish is desirable;
• Fulfill the Food Handler and Responsible Vendor training and certification requirements;
• Critically assess the quality of prepared food items, with especial attention to details;
• Perform physically demanding tasks like standing and walking for extended periods, lifting and carrying up to 50 lbs of weight, and work outdoors;
• Use a point of sale system;
• Follow detailed instructions;
• Convey a professional image;
• Identify and address details;
• Work well with others;
• Work independently;
• Multi-task.
• Must have excellent interpersonal and communication skills.

The Betsy South Beach is an equal opportunity employer, harassment-free and a drug-free workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.