Description
We’re Hiring for a Baggage Handler / Customer Service Assistant in Columbus, OH! Transdev is proud to offer :
- $17.50 / hour
- Attractive benefits package, including 401(k) with company contribution, medical, dental and vision.
- Paid time off & vacation.
- Part time
Our Baggage handler / Customer Service Assistants are responsible for :
- Oversees on-road service by tracking trip performance measures, route began on time, performance, incidents, etc.
- Provides customer support by responding to questions / concerns regarding schedules, lost items, timing, and general service challenges.
Assists passengers in need, and with loading / unloading of baggage from the bus.
- Assists in emergency situations for vehicle operators; act as liaison between drivers, management, and emergency services.
- Reconcile physical passenger counts and electronic count from the bus systems if equipped.
- Other duties as assigned by GM or Direct Supervisor
To qualify as a Customer Service Assistant, you’ll need :
- High school diploma or equivalent
- Valid drivers license
- Technical degree preferred
- ADA knowledge
- baggage handling
- 2 years customer service experience
- Excellent verbal, interpersonal skills, email, and phone skills.
- Problem solving skills
- Excellent customer service skills
- Ability to lift minimum of 50 ibs.
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