Network Support Tech Lvl I FT - 1st shift

The Network Support Technician provides quality on site support to Huntsville Hospital users with a high degree of customer service, technical expertise, and timeliness.

The Network Support Technician provides support for installation, upgrades and maintenance of all hardware and software in the LAN and WAN environment.

Performs preventative maintenance on all networked equipment. Troubleshoots and performs repairs when possible and coordinates vendor service as needed.

In all instances, the Network Support Technician is the advocate for the user.

Minimum Knowledge, Skills and Experience required :

Education :

Requires an AS degree from an accredited college or university in Computer Science or related field. Extensive experience may be considered in lieu of degree.

A+ Certification preferred. CNA or MCP Certification desirable.

Experience :

Working knowledge of Microsoft Window 2000 / XP operating systems. Good working knowledge of Local Area Network topologies and applications of the OSI Model.

Working knowledge of network printing, TCP / IP and Novell principles and supporting applications. Working knowledge of Microsoft office tools.

Knowledge of installing, configuring and troubleshooting PC's, thin client devices, and printers. Knowledge of remote control troubleshooting and installation a plus.

Additional knowledge of VMware and / or virtualization technologies and technologies desirable.

Additional Skills / Abilities :

Ability to troubleshoot problems on installed network devices. Ability to manage a stressful work environment related to changing priorities and critical support needs.

Ability to travel to off-site locations. Ability to work any of three shifts on any rotation. Demonstrated ability to relate to all levels of the user community.

Highlights of our hospitals

Huntsville Hospital was recently named Best Regional Hospital and #2 in Alabama by U.S. News & World Report . With 971 beds, a specialized Orthopedic & Spine Tower, a Level III Regional Neonatal ICU, and the largest Emergency Department and Level 1 Trauma Center in the state with our own specialized Red Shirt Trauma Program, there are many opportunities to apply your knowledge and skills.

We are a certified Primary Stroke Center and named "One of the Top 100 Hospitals in the Nation with Great Heart Programs.

From six cath labs and four EP labs to multiple medical and step-down units, you can continually grow your skillset! We offer a training center on campus for continuing education, Shared Governance Program, Clinical Ladder for professional development, The Daisy Award, and if you are a new grad, a Nurse Residency Program to help you transition from student to professional nurse.

We care about you and your well-being by offering an excellent benefits package, childcare, health and wellness programs, an onsite employee pharmacy, a free health clinic, tuition assistance, and much more.

We are committed to creating a diverse environment and proud to be an equal opportunity employer. Ask us about incentives and additional opportunities.

Huntsville Hospital Benefits :

• We are committed to providing competitive benefits. Our benefits package for eligible employees includes medical, dental, vision, life insurance, flexible spending;
• short term and long term disability; several retirement account options with 401K organization match; nurse residency program;

tuition assistance; student loan reimbursement; On-site training and education opportunities; Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more!