A company is looking for a Global Service Desk Manager to lead and improve the global service desk function.Key ResponsibilitiesLead a global team to ensure high performance and exceed service level agreements (SLAs)Develop and execute a unified service desk strategy with standardized processes across regionsManage technology and tools for process automation, ticketing, and knowledge managementRequired QualificationsBachelor's degree in Information Technology, Computer Science, or a related field5-7 years of experience managing a global or regional service deskProven track record of delivering measurable service improvementsExperience with IT Service Management (ITSM) principles and toolsPreferred : ITIL certification or similar ITSM certification
Global Service Desk Manager
A company is looking for a Global Service Desk Manager to lead and improve the global service desk function. ...
Service Desk Manager
We are seeking an experienced and dedicated Service Desk Manager to lead our IT service desk team. ECLARO is looking for a Service Desk Manager for our client in New York, NY. The ideal candidate will be responsible for managing daily operations, ensuring excellent customer service, and optimizing s...
IT Service Desk Manager
A company is looking for an IT Service Desk Manager responsible for leading IT service delivery for help desk operations. ...
Audit Strategy Manager - Global Client Services (Hiring Immediately)
We are the leading provider of professional services to the middle market. RSM is looking for an Assurance Manager to join our team with a focus on. Provide timely, high quality client service that meets or exceeds client expectations including coordinating the auditing of all required financial sta...
Global Service Readiness Manager
A company is looking for a Global Service Readiness Manager to lead change management initiatives within the Global Service Delivery team. ...
Manager, IT Service Operations
Manager, IT Service Operations. S&P Global Hosting provides cloud hosting services for our Loan Franchise products. The Manager will build, monitor, and support these client environments on the AWS Cloud Platform. The Manager role provides an opportunity to work with a leading Cloud platform (AWS), ...
Manager, Global Digital Operations
As a pivotal player on the ISS Media Team, the Global Digital Operations Manager will lead the charge in elevating the strategy and operations of our media brand websites. Maintain and evolve the day-to-day strategy and operation of the websites for our global media brands. SEO experience preferably...
Localization Program Manager, Global Campaigns
The localization program manager role plays a key part in our ability to launch campaigns globally, and will partner closely with our central localization team, regional stakeholders, and campaign and program managers. Do you like to invent and simplify processes, work with teams around the world, a...
Director, Project Manager - Software Solutions Professional Services
Coordinate with internal stakeholders outside of the immediate professional services team, to ensure the successful transition between project phases, and service onboarding. At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful inf...
Audit Manager - Global Markets Equities
The Audit Manager is responsible foroverseeing assigned areas of audit work acting as anAuditorinCharge (AIC) and executing on the audit strategy for Linesof Business (LOBs). Chartered Financial Analyst(CFA) Financial Risk Manager (FRM) Certified Internal Auditor (CIA)or relevant securities licenses...