Job Summary
As a key member of the Fulfillment Team, the Fulfillment Specialist is responsible for meeting the operational needs of Fulfillment.
With the support and guidance from the Fulfillment Manager of Operations, the Fulfillment Specialist is responsible for the daily Fulfillment operations including but not limited to printers, CD burning, packaging, and shipping of medical records or other mail.
Essential Functions :
- Completion of rush / shred requests
- Contribute to the ongoing enhancement of the internal process improvement initiatives
- Ability to run printers and inserters
- Packaging of all mail, including International Mail utilizing shipping software
- Burning of Medical Records to CD / DVD
- Monitor print / mailroom supply inventory to ensure a continuous workflow
- Identify, report, and escalate any equipment and server malfunctions
- QC All types of Records Print and Electronic as needed
- CRIS Certified
- Other duties assigned by the Manager based on business needs
Qualifications :
- Competent PC skills and proficiency in MS Office
- Excellent verbal and written communication
- Minimum 1yr experience in Medical Records QC
- Minimum 1yr experience in Shipping and Packaging
- Availability to work the evening shift as needed
Physical Requirements :
- Ability to sit or stand for long periods of time
- Physical ability to lift and carry 25 lbs. of materials
- Manual dexterity and strength sufficient enough to enter information via computer keyboard for long periods of time, to write notes and information needed, and to pick up and hold paperwork, supplies and other items
- Eyesight sufficient to effectively read documents and to accurately view information on a computer monitor
- Speaking and hearing ability sufficient to effectively communicate
- Eye / hand coordination, hearing and visual acuity necessary for day to day tasks
Information Governance Accountabilities :
- A high-level understanding of the organization’s information governance program and role-specific accountabilities
- A thorough understanding of role requirements, including policies, procedures and processes, to include how individual work impacts the organization and its strategic and financial goals;
and how tasks and projects affect the integrity of the organization’s data and information
- Commitment to discuss questions and recommendations about processes and any observed variations in performing tasks in order to ensure a standardized approach to work and services provided
- Participation in education as required for corporate compliance and role-specific functions and tasks
HIPAA / Compliance :
- Maintain privacy of all patient, employee and volunteer information and access such information only on a need to know basis for business purposes
- Comply with all regulations regarding corporate integrity and security obligations
- Report unethical, fraudulent or unlawful behavior or activity
- Maintain current and yearly HIPAA certification
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