Do you love working outside? Do you love the water? Do you love boating?
We are looking to add a customer-focused team member to our dock staff! Freedom Boat Club is the nation’s oldest and largest private member boat club, and we are looking for friendly and upbeat individuals to greet members and work on the docks.
This position is Full-time and requires availability on weekdays, weekends and holidays.
What will you be doing?
Welcome and acknowledge all guests according to company standards
Anticipate and address guests’ service needs
Thank guests with genuine appreciate
Make and answer telephone calls using appropriate etiquette
Manage the check-in and check-out process using a handheld tablet
Perform equipment checks to make sure all necessary equipment is on board
Clean and maintain vessels and Club location according to company standards
Daily clerical work to prepare reservation logs, fuel logs and weather reports
Familiarize yourself with local waters in order to provide basic guidance to members
Speak with others using clear and professional language
Ensure uniform and personal appearance are clean and professional
Follow all company policies and procedures
Maintain confidentiality of proprietary information
Perform other reasonable job duties as requested by supervisors
Work outside in the state’s elements and stand for an extended period of time
What does a qualified candidate look like?
Pass a background check and drug screen
Valid driver’s license and good driving record
High school degree
At least 18 years of age
Experience in or around boats is preferred
Strong communication and customer service skills
Ability to maintain a calm, positive attitude during periods of high activity
Ability to read and manipulate handheld tablets
Comfortable with physical demands of the role including bending, kneeling, balancing and carrying equipment up to 25 pounds
Positive, cooperative attitude with the capability of working unsupervised
Adhere to all safety policies
Benefits for our full-time staff include health, vision, dental, PTO and more access to club boats at preferred prices after 90 days of employment and a 401(k) plan with company match.
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