Description
The Warehouse Manager will lead the day-to-day in either the Inbound or Outbound operations or planning activities for running an effective and profitable business center.
This position requires an action-oriented operator with a penchant for innovative and critical thinking aimed at improving efficiencies and productivity.
Duties and responsibilities
- This person will manage either the Inbound or Outbound operations ensuring a seamless workflow best positioned to achieve business metrics and customer service level agreements.
- Responsible for meeting financial targets (key measurements and benchmarks distribution & labor costs, meeting daily required percentage on billing against labor)
- Provides leadership and development to create a high performing team.
- Promotes total customer satisfaction (delivery, quality, etc.) within all Operations teams
- Identifies and solves critical operational problems.
- Determines departmental staffing requirements as part of Operational planning / budgeting.
- Provides leadership in the development of an effective organization and its members
- Ensures financial targets are met.
- Responsible for establishing approved objectives, plans, and budgets for each department
- Initiates best practices to improve operating procedures in order to optimize cost, quality, and delivery time.
- Keeps equipment operating by enforcing operating instructions, and reporting all issues to senior leadership immediately to avoid operational delays.
Requirements
- Associate degree in business, economics, finance, or management.
- Third-Party Logistics experience is a plus.
- Highly effective supervisory skills including motivating, directing, and training teams to achieve operations KPIs.
- Demonstrated leader with 3-5 years of progressive management experience in a 3PL environment is preferred.
- Ability to thrive in a high-volume work environment with extremely busy peak seasons.
- Proactive and solution oriented.
- Ability to manage conflict and achieve collaborative outcomes.
- Prior experience with forecasting and financial planning.
- Ability to analyze data, reporting skills, and data entry management
- Knowledge of Warehouse Management Systems a plus.
- Bilingual Spanish language is preferable.
- Regularly lift and / or move objects 10-50lbs; occasionally, with team support, lift and / or move objects greater than 50 lbs.
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