Front Desk Guest Ambassador / Tech Assistant

Job Description

Now Hiring : Front Desk Guest Ambassador / Tech Assistant

Location : Gate Parkway Center | Jacksonville, FL Schedule : Full-Time (Mon, Tue, Thu | 7 : 00 AM – 7 : 00 PM)

Join the #1 Outpatient Imaging Provider in Northeast Florida!

Precision Imaging Centers is expanding, and we’re looking for compassionate, detail-oriented individuals to join our Gate Parkway team. This hybrid role combines front desk responsibilities with hands-on support for our imaging technologists, including IV starts as needed, and cross-training to educate and offer patients genetic testing services.

Whether you’re looking to grow your healthcare career or gain valuable experience, this role offers flexibility, mentorship, and the chance to make a meaningful impact every day.

Position Overview

As a Front Desk Guest Ambassador / Tech Assistant, you’ll be the first point of contact for patients while also assisting technologists with imaging procedures and clinical support. You will help ensure smooth administrative and clinical operations, create a welcoming environment, and support patient education initiatives, including genetic testing offerings.

Key Responsibilities

Front Desk / Guest Ambassador Duties :

Greet patients warmly and provide a positive first impression

Register patients, update insurance and personal information

Schedule appointments efficiently and manage phone inquiries

Handle payments and process financial transactions accurately

Promote available services, including genetic testing, and educate patients

Encourage patient feedback and reviews

Maintain a clean and organized reception area

Tech Assistant Duties :

Assist technologists with patient care, including IV starts as needed (will train the right candidate)

Prepare patients for imaging procedures and support during imaging sessions

Transport patients safely and ensure comfort during exams

Stock exam rooms and maintain cleanliness of clinical areas

Support technologists and center operations to maintain efficiency

Qualifications

High school diploma or equivalent; Bachelor’s degree preferred

2+ years of experience in customer service, hospitality, or patient care helpful but training provided for clinical tasks

Strong verbal, written, and interpersonal communication skills

Ability to multitask in a fast-paced healthcare setting

Willingness to work full-time or PRN as needed

Ability to stand / sit for extended periods and lift up to 25 lbs

Why Join Precision Imaging Centers?

Work with the leading outpatient imaging provider in Northeast Florida

Competitive pay with bonus opportunities

Flexible scheduling for work-life balance

Comprehensive benefits : medical, dental, vision, 401(k), life insurance

Free imaging for employees and dependents

Paid time off and paid holidays

Growth and advancement opportunities in a supportive, patient-focused environment

Recognition & referral bonuses

Great Place to Work® certified

Be part of a team delivering Exceptional Clarity and Superior Care. Apply today and start your career with Precision Imaging Centers!

Requirements

High school diploma or equivalent; Bachelor’s degree preferred

2+ years of experience in customer service, hospitality, or patient care helpful but training provided for clinical tasks

Strong verbal, written, and interpersonal communication skills

Ability to multitask in a fast-paced healthcare setting

Willingness to work full-time or PRN as needed

Ability to stand / sit for extended periods and lift up to 25 lbs

Benefits

Work with the leading outpatient imaging provider in Northeast Florida

Competitive pay with bonus opportunities

Flexible scheduling for work-life balance

Comprehensive benefits : medical, dental, vision, 401(k), life insurance

Free imaging for employees and dependents

Paid time off and paid holidays

Growth and advancement opportunities in a supportive, patient-focused environment

Recognition & referral bonuses

Great Place to Work® certified

Requirements

High school diploma or equivalent; Bachelor’s degree preferred 2+ years of experience in customer service, hospitality, or patient care helpful but training provided for clinical tasks Strong verbal, written, and interpersonal communication skills Ability to multitask in a fast-paced healthcare setting Willingness to work full-time or PRN as needed Ability to stand / sit for extended periods and lift up to 25 lbs