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Program Manager

Systems Plus, Inc.
Durham, NC, US
Full-time

Candidates must be residents of DC, MD, or VA.

Daily Responsibilities :

  • Management and oversight of all contract personnel activities, including subcontractors / teaming partners.
  • Full authority to make decisions to provide management, direction, administration, quality assurance, and leadership for the contract.

Required Education & Experience :

Education

  • B.S. or BA Degree or four years of related experience may be substituted for the education degree requirement established for this key personnel function.
  • Project Management Professional (PM)®, MBA or equivalent preferable

Experience

  • Minimum 10 years of experience with managing IT services and infrastructure programs and projects
  • Experience managing IT service management (ITSM), data center operations, and service desk contracts within health, research, or science-based environments is preferred.
  • Management of service level agreements and / or performance metrics as key indicators of success for contract performance.
  • Maintenance of program schedules and deliverables completed according to Government requirements.
  • Must be able to effectively communicate with Government representatives both orally and in writing. Preferred : proven experience working with health and research professionals to ensure IT services align with their scientific missions.

Preferred Certifications :

ITIL certifications specific to the position

Clearance : Public Trust at time of award

6 days ago
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