Job Description
Job Description
Working as a customer service representative in a retail setting involves face-to-face interactions with customers in a physical store environment.
Key Responsibilities :
- Greet customers as they enter the store.
- Assist customers in finding products and provide recommendations based on their needs and preferences.
- Handle returns, exchanges, and complaints courteously and professionally.
- Promote and upsell products to meet customer needs and store sales goals.
- Provide detailed product information, including features, benefits, and pricing.
- Operate the cash register, process transactions, and accurately handle cash and credit card payments.
- Issue receipts and process refunds or exchanges as needed.
- Ensure the store is clean, organized, and well-stocked.
- Restock shelves, arrange merchandise, and maintain visual displays according to store guidelines.
- Address and resolve customer issues and complaints, escalating to a manager if necessary.
- Provide exceptional service to ensure a positive shopping experience and encourage repeat business.
- Stay informed about store promotions, sales, and new products.
- Educate yourself about store policies and procedures to assist customers effectively.
Skills and Qualities :
- A genuine interest in helping customers and a friendly, approachable demeanor.
- Strong verbal communication skills to interact effectively with customers and team members.
- Ability to handle challenging situations with patience and find solutions quickly.
- Accuracy in handling transactions and managing inventory.
- Ability to work collaboratively with colleagues to achieve store goals.
- Adaptability to varying customer needs and changing store conditions.
Qualifications :
- High school diploma or equivalent; some positions may prefer additional education or experience.
- Previous retail or customer service experience is beneficial but not always required.
- Basic knowledge of cash register systems and point-of-sale (POS) systems.
Luma Marketing Group is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive workplace for all employees.
Powered by JazzHR
fojLzyfWxN
Customer Service Representatives Colorado Springs, Co 1120 North Circle Drive, Suite 200 80909
Customer Service Representatives**. We have immediate opportunities for Customer Service Representatives. If you want to build a great career while providing fast, fun and friendly service to our customers, Pizza Hut is the perfect place to learn, grow and succeed!. At Pizza Hut, we're always lookin...
Customer Service Representative (6234)
Domino's Pizza | Max Impact is currently hiring Customer Service Representatives/Inside Help!. ...
Customer Service Representative - TurboTax (Remote)
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...
Customer Service Representative - State Farm Agent Team Member
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
Customer Service Representative - Intuit (WFH)
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Medical Equipment Customer Service Representative
Customer Service Representative. In this position, you are responsible for performing all tasks and communication related to intake of patient information concerning the service of durable medical equipment and respiratory products and supplies with patients/clients, co-workers, and referral sources...
Customer Service Representative - Intuit (WFH) Receive $300 bonus for 5 days of training
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...
Customer Service Representative CSR
Understand and recommend the bestproducts/services to meet customer needs. Effectively communicate with both internal andexternal customers identifying their needs and resolving complexissues via telephone and electronic means. Navigatemultiple computer applications while assistingcustomers. Interac...
Customer Service Representative Pizza
The pizza makers in our stores are dedicated to making great food and giving our customers an awesome experience. Smile, the customers can tell even on the phone. Other than answering phones and dealing with pick up customers, you may help with preparing FRESH salads and keeping areas stocked. ...
Customer Service Representative
Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner. Interpersonal and customer service skills. Clean workspace, this is the first point of contact our customers have with our facility. Provide clerical and administrative support to the Ge...