COLLECTIONS SPECIALIST
Description :
Century Distribution Systems has been a leader in combining advanced technology and supply chain, logistics, freight management and 3PL services for over 50 years.
We have a global footprint and work with clients worldwide.
Our Collections Specialist will support our AR and Collection Supervisor in performing all aspects of the collections function for all Century companies and well as assisting with the cash applications to ensure all cash is applied to customer's accounts in a timely accurate manner.
This position is hybrid / remote with offices located in Glen Allen, Virginia and offers the following benefits. (Candidate must be local to the RIchmond area and will be required to work from the office on in-office assigned days.)
Competitive salaried compensation
Medical
Dental
Vision
401(k) with Matching
Life insurance
Short-term and long-term disability
Paid holidays
Vacation and Sick Time
Real, achievable advancement opportunities
Industry Leader
Enjoy working with a leader in the industry due to superior service, high-quality products, and competitive pricing.
ESSENTIAL FUNCTIONS AND DUTIES :
- Generate monthly customer statements.
- Support the Collections Supervisor with customer communication regarding outstanding balances by understanding payment terms and following payment expectations of Century Distribution Systems Inc.
- Monitor accounts to identify overdue payment and take action to collect funds.
- Take actions to encourage timely payments from customers by using negotiation skills and understanding the customer's pay habits and pay issues.
- Keep accurate records on collection activity.
- Identify and implement process improvement processes that will increase the efficiency of the collection task .
- Request / perform refunds to keep Accounts Receivable balances updated and free of overpayments.
- Assist when needed with processing and applying cash receipts into accounting system based on Customer remittance advice when received.
- Investigate short / over payments from customers and follow up with customers on discrepancies.
- Identify and implement process improvement processes that will increase the efficiency of the Cash application task.
- Support the Collections Supervisor with customer communication regarding outstanding balances.
PM22
Requirements :
QUALIFICATIONS & REQUIRED EXPERIENCE
- 3-5 years in Corporate or Business Collections environment
- Cash applications Experience
- Knowledge of Microsoft Office including Excel
- Detail-oriented with ability to analyze data to obtain meaningful information.
- Excellent interpersonal and globally adaptable communication skills
ESSENTIAL PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT
Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to talk or hear. The employee regularly is required to stand;
walk; use hands to finger, handle, or feel; and reach with hands and arms.
- The employee is regularly required to sit for long periods of time; on occasion may need to climb or balance; and stoop, or kneel.
- The employee must occasionally lift and / or move up to 25 pounds. Specific vision abilities required by this job include close vision;
distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Work Environment : The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment and job sites is usually low, applicable to a business office.
C-TPAT
Century is committed to the Customs Trade Partnership Against Terrorism (C-TPAT) program. Century will take all the necessary steps to implement and enhance security throughout our global supply chain.
All employees are required to immediately report any anomalies to the Century USA and Asia C-TPAT contacts.
The above is a description of the current essential functions and duties of your position. At the Company's discretion, these essential functions, duties and responsibilities may be modified in the future to meet the business needs of the Company.
This document does not create an employment contract, implied or otherwise, other than an at will relationship.
I have read and understand this explanation and job description.
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