Talent.com
Network Operations Center Technician

Network Operations Center Technician

DQE CommunicationsPittsburgh, PA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.filters_job_card.quick_apply
job_description.job_card.job_description

Job Title :

  • Network Operations Center Technician      DQE Communications, headquartered in Pittsburgh, Pennsylvania, is a fiber-optic Internet and data network access provider for businesses and carriers in Pennsylvania, West Virginia, Maryland and Ohio.
  • Established in 1997 as a division of the Duquesne Light Company, DQE started as a dark fiber infrastructure provider in the Pittsburgh metropolitan area, and since then has grown both its fiber footprint and product offerings to become one of the leading regional providers of secure, reliable, data network services.
  • With its recent sale to GI Partners, a leading investor in the communications infrastructure sector, DQE has a renewed focus on growth, both in terms of increasing penetration within its current footprint and growing its network reach.
  • Must be local to the area.
  • In-office work environment.
  • This position is rotational in nature with alternating shifts.  This position rotates between daytime and overnight.  This position will work weekends and holidays.  Shifts are subject to change with notification.  Shifts are performed onsite.

Job Summary :

  • DQE Network operations center (NOC) technicians have three primary responsibilities : Tier 1 and Tier 2 support for all calls to DQE call center and support requests placed online.
  • Proactive network monitoring.
  • Manage trouble ticket queue.
  • NOC technicians provide tier 1 technical support for calls to the DQE call center and support requests submitted online.
  • NOC technicians will be responsible for collecting all pertinent information for the trouble ticket and escalating to tier 2 support or an on-call engineer for assistance.
  • Once a support ticket is opened the NOC technician will be responsible for providing customers with periodic updates and serve as the communications liaison between DQE engineers and customers.

    • Job Requirements :

  • Sound communications skills.
  • Strong Interpersonal skills.
  • Ability to multitask and handle a variety of tasks assigned by their supervisor.
  • Ability to work effectively on their own, within a team environment.  Develop and maintain technical documentation for hardware and software configuration management and tracking.

    • Required Skills / Abilities :

  • Reliable ability to independently analyze, communicate and resolve problems and work with little to no supervision.
  • Excellent verbal, written, interpersonal communication skills and the ability to interact with all levels of personnel required.
  • Expertise with basic computer hardware, PC desktop operating systems and applications.
  • Analytical, problem-solving skills and be able to show initiative and sound judgment.
  • Solid organization skills, general technical proficiency, and customer services experience.

    • Linux / Mac experience a plus Education and Experience :

  • Bachelor's degree in technical field or equivalent technical training from accredited trade school required.
  • Candidates with prior experience in technical support roles are preferred.     Powered by JazzHR
    • serp_jobs.job_alerts.create_a_job

    Network Technician • Pittsburgh, PA, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Travel CT Tech - $2,776 per week in Mount Pleasant, PA

    Travel CT Tech - $2,776 per week in Mount Pleasant, PA

    AlliedTravelCareersMount Pleasant, PA, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with talent4health to find a qualified CT Tech in Mount Pleasant, Pennsylvania, 15666!.Talent4Health is the most candidate-centric agency in the industry.Talent4Healt...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel CT Tech - $2,546 per week in Mount Pleasant, PA

    Travel CT Tech - $2,546 per week in Mount Pleasant, PA

    AlliedTravelCareersMount Pleasant, PA, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with GetMed Staffing to find a qualified CT Tech in Mount Pleasant, Pennsylvania, 15666!.GetMed Staffing is searching for a strong CT Tech to assist our traveler-frie...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Network Systems Manager

    Network Systems Manager

    Mt. Lebanon School DistrictPittsburgh, PA, United States
    serp_jobs.job_card.full_time +1
    Lebanon School District Pittsburgh, PA The Mt.Lebanon School District Technology Department is seeking applicants for the position of Network Systems Manager. This is a full-time, on-site, 12 month ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel Telemetry RN - IMCU / Stepdown

    Travel Telemetry RN - IMCU / Stepdown

    Nightingale NursesUniontown, PA, US
    serp_jobs.job_card.full_time
    Nightingale Nurses is seeking a travel nurse RN Stepdown for a travel nursing job in Uniontown, Pennsylvania.Job Description & Requirements. You may not realize it, but as an RN with real world ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel CT Tech - $2,734 per week in Mount Pleasant, PA

    Travel CT Tech - $2,734 per week in Mount Pleasant, PA

    AlliedTravelCareersMount Pleasant, PA, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with American Medical Staffing to find a qualified CT Tech in Mount Pleasant, Pennsylvania, 15666!. We’re living in the new normal.Lives and careers look different tod...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Network Engineer (New Kensington)

    Network Engineer (New Kensington)

    Re : Build ManufacturingNew Kensington, PA, United States
    serp_jobs.job_card.full_time
    Re : Build Manufacturing is a growing family of industrial and engineering businesses combining enabling technologies, operational superiority, and strategic M&A to build America's next generation in...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_hour
    • serp_jobs.job_card.promoted
    Travel CT Tech - $2,664 per week in Mount Pleasant, PA

    Travel CT Tech - $2,664 per week in Mount Pleasant, PA

    AlliedTravelCareersMount Pleasant, PA, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with FlexCare to find a qualified CT Tech in Mount Pleasant, Pennsylvania, 15666!.FlexCare is a nationwide leader in the staffing of travel nurses and clinicians.With...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Warehouse Team Member (Hiring Now)

    Warehouse Team Member (Hiring Now)

    AldiSaxonburg, PA, United States
    serp_jobs.job_card.full_time
    Working Wednesday, Thursday, Friday, Saturday and Sunday; off on Monday and Tuesday.Working Friday, Saturday, Sunday, Monday and Tuesday. off on Wednesday and Thursday.Three-week rotating schedule ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel CT Technologist - $2,263 per week

    Travel CT Technologist - $2,263 per week

    Health Carousel - Travel AlliedWaynesburg, PA, United States
    serp_jobs.job_card.full_time
    Health Carousel - Travel Allied is seeking a travel CT Technologist for a travel job in Waynesburg, Pennsylvania.Job Description & Requirements. Health Carousel - Travel Allied Job ID #JO03927343.Pa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Network Administrator

    Network Administrator

    Prequel SolutionsPittsburgh, Pennsylvania, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    We are seeking a Network Administrator to support firewall request review, approvals, and implementation for a large financial organization. This role is ideal for someone with 1+ year of experience...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel CT Tech - $2,882 to $3,075 per week in Mount Pleasant, PA

    Travel CT Tech - $2,882 to $3,075 per week in Mount Pleasant, PA

    AlliedTravelCareersMount Pleasant, PA, US
    serp_jobs.job_card.full_time +1
    AlliedTravelCareers is working with Aya Healthcare to find a qualified CT Tech in Mount Pleasant, Pennsylvania, 15666!.Aya Healthcare has an immediate opening for the following position : CT Tech in...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel CT Tech - $3004.62 / Week

    Travel CT Tech - $3004.62 / Week

    Pulse Healthcare ServicesMount Pleasant, PA, US
    serp_jobs.job_card.full_time
    Pulse Healthcare Services is seeking an experienced CT Tech for an exciting Travel Allied job in Mount Pleasant, PA.Shift : 4x10 hr nights Start Date : 10 / 27 / 2025 Duration : 13 weeks Pay : $3004.About ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel CT Tech - $2,525 per week in Waynesburg, PA

    Travel CT Tech - $2,525 per week in Waynesburg, PA

    AlliedTravelCareersWaynesburg, PA, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Medical Solutions to find a qualified CT Tech in Waynesburg, Pennsylvania, 15370!.A facility in Waynesburg, PA is seeking its next amazing CT Technologist (Compu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel Dual-Modality CT / X-ray Technologist - $2,741 per week

    Travel Dual-Modality CT / X-ray Technologist - $2,741 per week

    Nightingale NursesMount Pleasant, PA, United States
    serp_jobs.job_card.full_time
    Nightingale Nurses is seeking a travel CT Technologist for a travel job in Mount Pleasant, Pennsylvania.Job Description & Requirements. You may not realize it, but as an RN with real world hospital ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel CT Tech - $2,183 to $2,521 per week in Mount Pleasant, PA

    Travel CT Tech - $2,183 to $2,521 per week in Mount Pleasant, PA

    AlliedTravelCareersMount Pleasant, PA, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with National Staffing Solutions to find a qualified CT Tech in Mount Pleasant, Pennsylvania, 15666!. Details of the CT Tech opening in Mount Pleasant, PA : .Anticipated...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Server - Urgently Hiring

    Server - Urgently Hiring

    Applebee's Grill + Bar - UniontownUniontown, PA, United States
    serp_jobs.job_card.full_time
    Flynn Group, founded by Greg Flynn started its journey with the acquisition of 8 Applebee’s in 1999.Over the next two decades we grew by building new stores and acquiring other franchise operators ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Network Administrator (Pittsburgh)

    Network Administrator (Pittsburgh)

    NEP GroupPittsburgh, PA, United States
    serp_jobs.job_card.full_time
    We are seeking a talented and motivated Network Administrator to join our dynamic team.As a Network Administrator, you will be responsible for installing, configuring, maintaining, and securing the...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_hour
    • serp_jobs.job_card.promoted
    Travel CT Tech - $2,464 per week in Waynesburg, PA

    Travel CT Tech - $2,464 per week in Waynesburg, PA

    AlliedTravelCareersWaynesburg, PA, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Triage Staffing LLC to find a qualified CT Tech in Waynesburg, Pennsylvania, 15370!.Travel Radiology : CT Tech Waynesburg. Shift Details : 12H Variable (12 : 00 AM-...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30