Associate Site Operations EngineerSpectraforce Technologies • Mount Wilson, CA, US
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Associate Site Operations Engineer
Spectraforce Technologies • Mount Wilson, CA, US
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- serp_jobs.job_card.full_time
job_description.job_card.job_description2+ years' experience in Unix / Linux system management. 2+ years' experience with scripting and automation. Incident Management / customer support engineer / internal support - possible for Saturday or Sunday. Effective team player to be able to work closely with peers and other operations or engineering teams. Prior experience in a 24x7 operations environment in a large scale multi-billion dollar company. Demonstrated organizational skills with ability to multitask in an interrupt-driven, real-time environment. Interpersonal, analytical, and communication skills - both written and verbal. Identifies and automates repetitious tasks and processes to improve issue resolution time. Documents and streamlines existing processes and implements new processes. Enhances and / or builds utilities / tools (together with SRE) to increase productivity. Understanding and programming experience in Java / J2EE applications. Working knowledge of network concepts, IPv6, TCP / IP stack and common Internet protocols. Automation Communication Problem Solving
Job Title
Associate Site Operations Engineer
Duration
5 Months
Location
Mountain View, CA 94043 (Hybrid-3 days a week)
Job Description
As an Associate Site Operations Engineer you will have demonstrated communication skills, an eye to automate and document routine tasks, and display an ability to spot long-term trends in a production web environment to help promote our company's aggressive global growth.
Responsibilities
- Proactively monitor availability and performance of the client's application stack and infrastructure using key homegrown and commercially available tools.
- Efficiently respond to monitoring alerts, incident tickets, and email / phone / irc requests to NOC operations and triage / escalate issues as needed.
- Adeptly perform application and website troubleshooting to quickly resolve issues per documented procedures.
- Candidly work with SRE and Development teams, as well as coordinate / communicate / manage notifications and updates of issues affecting site availability / performance to customers and executive management.
- Effectively ensure smooth and complete handoffs between shifts.
- Flexible schedule availability to meet the needs of a 24 x 7 Operations environment, weekends may be required.
Basic Qualifications
Preferred Qualifications
Suggested Skills
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Site Engineer • Mount Wilson, CA, US
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