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Respect. Equity. Accountability. DiversityYOU!!!
This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce.
As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements :
- Virginia Retirement System (VRS)
- Language Incentive
- Referral Bonus
- Tuition Assistance Program
Description
The City of Richmond's Department of Citizen Service & Response is seeking highly qualified, experienced, and detail-oriented customer service professionals to fill the positions of Customer Care Specialist in the RVA311 contact center.
RVA311 provides non-emergency customer service for City residents. The incumbents are responsible for providing empathetic customer service in a fast-paced call center environment.
Work Hours of Operation :
Customer Care Specialist- EST
Customer Care handles inbound, unsolicited customer calls from Consumer and Healthcare Professionals for inquiries such as product questions, adverse events, sample requests, etc. The Customer Care Specialist is responsible for handling inbound customer inquiries, including identification and proces...
Customer Care Specialist*
The City of Richmond's Department of Citizen Service & Response is seeking highly qualified, experienced, and detail-oriented customer service professionals to fill the positions of Customer Care Specialist in the RVA311 contact center. RVA311 provides non-emergency customer service for City residen...
Customer Care Specialist- EST
Customer Care handles inbound, unsolicited customer calls from Consumer and Healthcare Professionals for inquiries such as product questions, adverse events, sample requests, etc. The Customer Care Specialist is responsible for handling inbound customer inquiries, including identification and proces...
Customer Service Representative
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Customer Service/sales
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Tax Manager - Financial Services - Customer Tax Operations And Reporting
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