Project Manager/Technology - Senior (6-10 yrs.)

Duration : - month(s)

Description / Comment :

Project Managers are responsible for establishing and leading enterprise-wide, cross functional strategic initiatives. They lead a variety of different types of projects including launching new products and services, large-scale application development, systems integration, operational efficiency improvements, process reengineering, and infrastructure upgrades and deployments.

We are currently transitioning to a scaled agile model, therefore this role will need both traditional project management, as well as scaled agile methodology experience.

Responsibilities :

• Accountable for defining, planning, orchestrating, and delivering multiple strategic initiatives including business, operational, and information technology deliverables
• Ensures end results are of the highest caliber with a clearly articulated scope and quantifiable business benefit
• Directs large-scale, complex projects often involving multiple internal and external constituents and partners
• Directly manages all aspects of the project life cycle and oversees all phases of a project
• Rigorously manages scope to ensure commitments are achieved within agreed upon time, cost, and quality parameters
• Validates financial forecasts and cost assumptions and provides on-going reconciliation of resources and other related project expenditures
• Works with resource managers to ensure that resource capacity planning is accurately forecasted
• Defines and tracks project milestones while developing, maintaining, and reporting on an overall integrated delivery plan
• Handles risks and issues management for the project-level risks and interdependencies
• Partners with Product Owners and Scrum Masters to track Agile development milestones and support Agile practices as needed
• Manages team relationships to ensure effective delivery
• Facilitates problem-solving and resolves stakeholder conflict
• Teaches, coaches, and mentors team members to remove roadblocks and drive project execution

Additional Job Details : Will be in office Hybrid- Austin

What you are good at :

• Proven ability to build a strong partnership and trust with stakeholders
• Ability to navigate a highly matrixed organization effectively and succeed within a highly collaborative culture
• Ability to communicate at all levels, including officers, with clarity and precision both written and verbally
• Demonstrated sound business and technical acumen
• Focused and versatile team player who is comfortable under pressure
• Understanding of cross-functional dependencies and how they impact project execution
• Expertise with financial data and the technology, tools, and processes that support work and projects / programs
• Expert understanding of various software development methodologies including Agile / Scrum, SAFe
• Excellent problem-solving and critical-thinking skills
• Ability to execute with limited information and ambiguity
• Strong attention to detail What you have (required qualifications) :
• years of project management experience, managing multiple large, complex, and cross functional projects with emphasis on systems and technical environments
• years of experience with project management tools and artifacts, including MS Project, Jira, Confluence, SharePoint, project budgets, change requests, status reports, etc.
• Experience managing a concurrent portfolio of work greater than $M
• Experience preparing / presenting information for and engaging with officer-level audiences
• Proven experience to execute with limited information and ambiguity
• Demonstrated ability to mobilize and motivate teams, set direction and approach, resolve conflict, deliver tough messages with grace
• Proven experience with various software development methodologies including Agile / Scrum
• Proven ability to build relationships quickly and earn the trust of sponsors and key stakeholders, being seen as a strategic partner
• Deep experience working with product development and technology partners
• Proven track record of applying an elevated level of detail to project management and communications
• BA / BS degree or equivalent experience Preferred Skills :
• Scaled agile methodology experience, strongly preferred
• Contact center technology experience (phone / IVR, chat, SMS)
• Background / experience in financial services industry
• PMP or PMI-ACP certification

EEO :