Position Summary :
The Nurse Navigator collaborates with providers and / or clinical areas to coordinate service and ensure quality of care for patients.
This nurse interdependently assesses, evaluates and implements care delivered to patients and ensures a smooth transition of patients from clinic to procedural and outpatient treatment areas.
The nurse navigator, together with the multidisciplinary team, facilitates timely scheduling of appointments, diagnostic testing, and procedures to expedite the plan of care and promote continuity of care.
The registered nurse also plans and implements patient and family education.
Minimum Qualifications :
- Bachelors in Nursing from accredited nursing school
- Montana Licensure (Registered Nurse)
- American Heart Association BLS
- 1 year of direct patient care experience
- Certification in specialty
- Experience in specialty
- 3 years of direct patient care experience
Essential Job Functions :
- Coordination of patients
- Actively participates as a team member by communicating with providers, schedulers, nursing, infusion, radiology, lab, and other departments
- Assist in tracking of incidental radiological / laboratory findings as needed. Contact patients if needed to assure appropriate follow up is done.
- Coordinate the ordering, scheduling, and performance of selected procedures and treatments as indicated.
- Collaborate with clinic team as well as other departments to ensure overall coordination of services and ensure positive interactions with providers from oncology, primary care, and specialty / procedural areas.
- Assist with Survivorship care planning as needed
- Counsel and educate patients to insure the patient is well informed of all portions of the plan of care
- Works with non-licensed staff to gather necessary medical records for review.
- Works with other co-workers to improve care processes in the department.
- Room patients - Gather patient data consistently and accurately, collect information on history of present illness or injury, obtain vital signs, review current medications and allergies.
Document patient encounters in EMR.
Triage and respond to patient phone messages in a timely manner according to clinic guidelines, collaborate with provider, act on provider response, and communicate with patient;
document task communications in EMR / paper chart.
Knowledge, Skills and Abilities
- Demonstrates sound judgement, patience, and maintains a professional demeanor at all times
- Ability to work in a busy and stressful environment
- Creativity, problem analysis and decision making
- Ability to work varied shifts
- Exercises tact, discretion, sensitivity and maintains confidentiality
- Strong emotional intelligence, interpersonal and teamwork skills
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