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Desktop Engineer Remote Support

VirtualVocations
Chicago, Illinois, United States
Remote
Full-time

A company is looking for a Desktop Engineer I.Key Responsibilities : Identify and escalate technical issues beyond expertise levelResolve hardware and software issues, application installs, and network connectivity problemsDocument service requests, manage support tickets, and update software applicationsRequired Qualifications : Expertise in MS 365, JAMF, Windows 10 / 11, Active Directory, and PowerShellExperience with platforms like ServiceNow, JIRA, or Zendesk for support request managementDegree in Information Technology or related field, or equivalent experienceNetworking and remote management tool experienceIntune / Azure experience

7 days ago
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