Credit Solutions of Lexington, KY is seeking to hire a full-time Customer Service Representative to assist patients in resolving their medical balances so they can focus on the healing process.
If you have experience in healthcare billing and finance and want a career where you can actually make a difference , apply today!
Customer Service Representatives enjoy a competitive wage starting at $12-$13 / hour plus benefits! Our benefits include paid time off, holiday pay, company-paid life insurance, a 401k plan, health benefits, vision, and dental benefits .
Additionally, we offer flexible schedules , multiple opportunities to participate in and support charitable organizations , and monthly employee activities and recognition.
ABOUT CREDIT SOLUTIONS
Founded in 2003, Credit Solutions provides tailored Extended Business Office (EBO) Solutions as well as a full range of Bad Debt Recovery and Account Resolution service throughout the United States.
With a pledge of excellence, we strive to allocate the best resources, giving our talented staff of professionals the best tools in order to achieve the best results for our clientele.
What employees say about Credit Solutions :
What I've enjoyed most in working at Credit Solutions, aside from the wonderful team I work with, is I am learning to help someone else change or reevaluate their mindset to overcome their own personal and financial obstacles that otherwise may have remained in their way." - Alicia R.
At Credit Solutions, we believe that our employees are our most valuable asset. In fact, we attribute our success as a company on our ability to recruit, hire, and maintain a positive and productive workforce.
A happy employee is a productive employee and our benefits reflect how much we care. Additionally, we provide numerous employee appreciation activities and a referral bonus program .
Join our dynamic team and find out why our employees voted us the "Best Call Centers to Work For in 2018-2023"!
A DAY IN THE LIFE AS A HEALTHCARE CUSTOMER SERVICE REPRESENTATIVE
As a Healthcare Customer Service Representative, you are the cornerstone of our organization and the first point of contact for our patients.
This is why we give our Customer Service Representatives the training needed to help patients navigate the billing process and resolve their outstanding balances.
Over the phone, you actively listen to patients and assist them in resolving their medical balances by negotiating and collecting payments.
Your empathetic nature and ability to quickly resolve problems while remaining positive is essential to your success. And, when challenging situations arise, you continue to offer excellent customer service as you resolve their billing issues.
The knowledge that you've helped someone in their time of need is truly rewarding and the best part of your job.
QUALIFICATIONS
- High school diploma or equivalent
- Previous customer service experience
- Experience in healthcare billing and finance
- Understanding of HIPAA
- Ability to learn new software quickly
Do you have a desire to help others and make a difference in the community? Are you a team player? Do you have professional communication skills?
Can you provide great customer service over the phone? Are you an empathetic active listener? Do you have a positive can-do attitude?
If so, you may be perfect for this position!
WORK SCHEDULE
Our Healthcare Customer Service Representatives enjoy flexibility through three schedule options : M-F 8 : 00 am - 5 : 00 pm, 8 : 30 am - 5 : 30 pm, and 9 : 00 am - 6 : 00 pm.
ARE YOU READY TO JOIN OUR TEAM?
If you have experience in customer service and healthcare billing and finance and feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application.
We look forward to meeting you!
Medical Equipment Driver & Customer Service
Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states. Position is also responsible as needed for providing customer service over the phone and in-person to patients and referral sources. Develops and maintains working kn...
Customer Service Representative - WFH
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...
Account Customer Service Representative
Courteously receive all calls coming into the Customer Service phone lines. Provides single point of contact for Strategic Customers and Sales Staff for specific customer and/or project information. Accurately enter orders from both customers and the sales force. Assist customers with inquiries, sam...
Customer Service Representative - TurboTax (WFH) Receive $300 bonus for 5 days of training
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...
Customer Service Representative CSR
Understand and recommend the bestproducts/services to meet customer needs. Effectively communicate with both internal andexternal customers identifying their needs and resolving complexissues via telephone and electronic means. Navigatemultiple computer applications while assistingcustomers. Interac...
Alterations Customer Service Representative
Responsible for providing an exceptional service experience to multiple customers at one time and contributes to the store achievement of Five-Star Customer Service. Meet all service vows including, Prepare, Welcome, Meet Needs & Be There for all customers, includes all operational checklist task an...
Customer Service Representative-Remote (Seasonal)
Customer Service Representative-Remote. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. Customer Service Representative. Customer Service Representative. ...
WFH Customer Service Representative - Intuit (Receive $300 bonus for 5 days of training)
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Customer Service Healthcare - Audits 100% Remote Kentucky
Customer Service Representatives. Exceptional customer service, active listening, and verbal and written communication skills . Continuum Global Solutions partners with top companies around the world to deliver customer care services through its global network of contact centers. Our global Fortune ...
Customer Service Representative
What you’ll need to succeed as a Customer Service Representative at XPO. About the Customer Service Representative job. Customer Service Representatives are required to:. Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questio...