Call Center Assistant

Description

Ready to put your skills to work on Technical or Engineering projects?

Are you great with people and have willingness to work hard to get the job done?

Parsons is seeking candidates for our Call Center Assistant role . In this role, you will support our Safety Service Patrol team!

Role :

Under close supervision, responds to routine telephone inquiries about the company and / or its services.

Incumbent is expected to follow established procedures and base his / her responses on information provided in standard company reference documents.

Responsibilities :

Responds to routine telephone inquiries about the company and / or its services.

Uses a computer system to track such calls and enters information regarding nature of call.

Performs other responsibilities associated with this position as may be appropriate.

Qualifications :

High school diploma (or equivalent) and typically 2+ years of relevant work experience.

Requires good verbal communication skills, as well as basic data entry skills.

Minimum Clearance Required to Start :

Not Applicable / NoneThis position is part of our Critical Infrastructure team.For more than 75 years, our experts have designed and delivered the critical infrastructure that connects and protects communities around the world.

We work in diverse, collaborative teams, both within the company and with our partners and customers, to plan, design, build, and modernize infrastructure.

We take special pride in projects and solutions that improve communities as well as people’s quality of life by promoting economic growth, enhancing mobility, and increasing sustainability and resiliency.

Powered by our people, we provide the imagination necessary to support our customers’ visions and to help them see new possibilities.

Salary Range :

$13.22 - $22.50We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, Employee Stock Ownership Plan (ESOP), 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!Parsons is an equal opportunity employer committed to diversity, equity, inclusion, and accessibility in the workplace.

Diversity is ingrained in who we are, how we do business, and is one of our company’s core values. Parsons equally employs representation at all job levels for minority, female, disabled, protected veteran and LGBTQ+.

We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest APPLY TODAY!