POSITION SUMMARY
To greet all members attending appointments with their provider, collaborate with nursing staff and assist as needed. Coordinate care with outside providers and assist with administrative duties as they pertain to meeting member needs.
Collaborate with the clinical teams and their support staff. Promote health and wellness practices to the members we serve.
Focus is on ensuring the members have a pleasant experience while in the clinic.
MINIMUM QUALIFICATIONS AND COMPETENCIES
Must meet the criteria for a Behavioral Health Technician; one or more criteria below must be met :
- Master's degree or bachelor's degree in a field related to behavioral health
- Bachelor's degree and at least one year of full-time behavioral health work experience
- Associate's degree and at least two years of full-time behavioral health work experience
- High school diploma or high school equivalency diploma and credit hours of post-high school education in a field related to behavioral health completed no more than four years before the date the individual begins providing behavioral health services and two years of full-time behavioral health work experience or four years of full time behavioral health work experience
- Licensed as a Practical Nurse, according to A.R.S. Title 32, Chapter 15, with at least two years of full-time behavioral health work experience.
- Experience working in an outpatient setting
- Have a current license by the Arizona State Board of Nursing as a Licensed Practical Nurse (LPN).
- Have at least 1 year experience performing medical duties.
- Knowledge of behavioral health symptoms and diagnoses.
- Must be able to pass a drug test upon hire and adhere to the CPLC chemical use policy.
- Bilingual a plus.
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