Outreach & Nurse Care Manager

Are you an experienced registered nurse or LPN with strong in-home geriatric care experience? Are you ready for a non-bedside career opportunity, utilizing your knowledge to create and oversee client in-home care plans?

Compassionate Community Care (CCC) is a preeminent home care and geriatric care management agency, caring for clients in San Francisco since 2001.

We offer customized consulting, planning, and non-medical home care services to families of geriatric clients, to ensure their elderly loved ones comfortably, functionally reside in their own home.

CCC employs licensed and non-licensed caregivers who provide regular home visits (dressing, grooming, ADLs, dispensing meds, etc.).

We need an enthusiastic, kind, self-motivated, detail-oriented, and reliable nurse who thrives juggling lots of balls simultaneously.

Responsibilities :

• Interact and establish relationships with referral sources, present CCC services, and develop a pipeline of new clients.
• Create and oversee the marketing database that tracks progress in building referral relationships.
• Increase CCC online exposure and sales.
• Prepare marketing / outreach material.
• Event marketing : identify / organize education and marketing / outreach events, attend, sponsor, speak.
• Able to do a thorough and thoughtful assessment of client and home safety, create a clear customized care plan.
• Guide clients through the intake process, explain paperwork and financial obligations.
• Assess and implement plan to address crises or situations for clients and families as a Geriatric Care Manager (GCM) / Aging Life Care Manager (ALCM).
• Ensure the requests and needs from clients, referrals, and colleagues are met with satisfaction.
• Collaborate with professionals and team to increase effectiveness, efficiency, and growth of CCC.
• Participate in an on-call rotation (including weekends and holidays).
• Train caregivers on hoyer lift, gait belt, sliding board or transfer, perform ADLs, proper handling clients with dementia, Alzheimer, etc.
• Assist with proper staffing and scheduling and other duties as needed.
• Timely report / update to Executive Director and other team members.
• Must understand CCC’s mission and goal.

Qualifications :

• Proven successful marketing / outreach experience preferred.
• RN, LVN, Bachelor’s or Master’s degree in Gerontology, health care, or a relevant field.
• Experience / knowledge with Geriatric care and elder care.
• Able to train caregivers on hoyer lift, gait belt, sliding board or transfer, perform ADLs, handling clients with dementia, Alzheimer, etc.
• Good listener, can follow instructions well, flexible, accommodating, customer-oriented.
• Excellent interpersonal and communication skills, able to communicate well in English both written and spoken.
• Strong computer skills, proficiency in Word, Excel, Outlook, social media, and digital and field marketing.
• Excellent problem-solving skills.
• Multi-tasker and self-starter.
• Responsible, reliable, and stay calm in challenging and difficult situations.
• Capable and experienced in working with population with a diverse cultural and language background.
• A positive and healthy attitude towards clients, staff, and the agency.
• Warm, personable, flexible, and customer-oriented.
• Able to work independently and in collaboration, prioritize and exercise good judgment with minimal supervision.
• Pay attention to details and ability to persistently follow through.
• Strong time management skills.
• Current CA driver’s license and reliable, insured vehicle preferred.
• Successful / Clearance of pre-employment health, background check required.

Preferred Skills :

Train caregivers to perform ADLs, transfer clients by using hoyer lift, gait belt, sliding board or transfer sheet, handle clients with dementia, Alzheimer, some psych issues, and other challenging behaviors properly.

The position is full-time, exempt. Work days are 5 days a week; and participate in after office hour on call 3 days a week, maybe more occasionally.

It includes but not limited to Friday, Saturday and or Sunday. Competitive compensation and benefit package (medical, dental, vision, life insurance, 401K retirement options (with company match), paid vacation, sick leave). EOE.

Job Type : Full-time

Pay : $75,000.00 $100,000.00 per year

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