Client Services Associate II

VirtualVocations
Jamaica, New York, United States
Full-time

A company is looking for a Client Services Associate II to provide exceptional support to customers and internal teams.Key ResponsibilitiesPerform duties of Client Services Associate and assist in training new employeesAct as a mentor to Client Services Associates and manage elevated cases in the absence of leadershipParticipate in department projects and assist with case audits for trainees as neededQualifications and EducationBachelor's degree preferred;

high school diploma or equivalent requiredExperience in a client services or support roleProficiency in Salesforce.com and Microsoft OfficeAbility to work as part of a team and manage multiple projectsFlexibility with working hours based on operational needs

11 days ago
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