Customer Experience Agent
PrioxtelVirtual Solutions is currently seeking 10 agents for CustomerExperienceAgent.
Providefeedback on the level of customer service and processes for variouscompanies! We are recruiting exceptional independent contractors toprovide their insight while working from home.
This is a parttimeopportunity!
Youwill be contacting companies based on general assignments. You WILLNOT be required to make any purchases commitments or providepersonalinformation.
Youwill set your own schedule so you can work anytime that fits YOURschedule.
Requirements
Requirements
- Minimum 6 months customer service experience preferably call centerrelated
- Moderate level of computerknowledge
- Ability to work with minimalsupervision
- Must be selfdirected andselfmotivated
- Strong listeningskills
- Accuracy
- Efficiency
- Excellent written and verbal communicationskills
TechnicalRequirements
Active Phone line (mobile orlandline)
Mobile Device capable of downloadingapplications
CPU (Intel or AMD) 2GHz processor (orequivalent)
Resolution of 1280 x 720 (720p) orgreater
Internet Explorer 9.0 orhigher
Benefits
Responsibilities :
- Successfully complete a testcall
- Call all companies provided via assignedlists
- Evaluate the level of customer service provided by answeringrepresentative
- Document detailed information of overallexperience
- Complete review submission form before the requireddeadline
- Ensure that form is free of errors andmisinformation
PayRate :
PayRate : $3.00 per call up to $30.00 for completing 8 or more calls aweek.
Computer / Office Requirements Laptop or Desktop Computer ComputerMonitor (15" or higher). Computer Hard Drive with only thefollowing Operating Systems : Windows 10 or Windows 11.
ComputerHard Drive with 1 or more GHz dual-core processor and a memory of 8GB RAM or more. Computer Keyboard and Mouse Hard-Wired Land LineTelephone (plain old telephone line) w / long distance andinternational long distance service (preferably through your cableprovider) (required for a few clients) Hardwired Broadband InternetService via DSL, Cable or Fiber Optic with an internet connection : minimum download speed of 10 Mbps or higher and a minimum uploadspeed of 3 Mbps or higher.
Internet Software : Chrome Noisecanceling headset with microphone (Brands : Logitech, Plantronics orMicrosoft) Some items are not needed at the time ofapplication
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