Cashier Associate

Cashier Associate

The cashier associate is responsible for increasing customer confidence and loyalty by providing accurate, fast and courteous customer checkout. This individual maintains financial responsibility in his / her service lane.

Primary Responsibilities & Accountabilities

• Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner.
• Listen to and appropriately escalate customer concerns to management with a positive attitude.
• Manage lane according to service standards.
• Inform customers of specials and promotions as requested by company or store management
• Properly record sales through the scanning system; operate cashiering equipment accurately and efficiently recognizing all forms of tender and providing the correct change when appropriate.
• Stock front end products; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
• Put up discarded or returned merchandise.
• Return carts to shopping cart corral.
• Assist in training new cashiers.
• Keep work area clean, orderly and free from safety hazards; report faulty equipment and hazards to management.
• Notify management of associate theft, customer shoplifting, unauthorized mark-downs, property defacement or any action that is illegal and / or against company policy.
• Perform other job-related duties as assigned.

Qualifications

Preferred

Required Behaviors

Knowledge, Skills, Abilities