IT Project Engineer - Chattanooga

Job Description

Job Description

MCA provides a fast, energetic work environment for those seeking technology careers in Chattanooga and Nashville. We’re a top technology services provider in the Chattanooga area with a solid national reputation.

But more than that, we’re a tight-knit group of professionals who work collaboratively to provide the highest possible levels of customer service and support.

We are looking for a Project / Field Engineer to join our team! The Project Engineer is responsible for implementing the technology solutions with a high level of customer satisfaction.

This hybrid role is based out of Chattanooga, TN. Our project engineers execute technical implementation projects for our clients;

they upgrade, configure, install and maintain existing networks and servers, while creating and maintaining proper documentation.

Experience Required :

Candidates should have a minimum of 5 years of related experience in system engineering or IT support, ideally within a Managed Service Provider (MSP) environment.

Technical Skills Required :

• Proficiency in Microsoft-based system administration, including Active Directory, file and print server management.
• Strong skills in managing email systems, preferably Microsoft-based, although experience with other platforms will be considered.
• Proficiency in computer networking principles and network security protocols.
• Familiarity with cloud-hosted services such as Microsoft 365. Experience with virtualization technologies is an added advantage.
• Familiarity with RMM (Remote Monitoring and Management) software.
• Cloud migration experience
• Experience implementing and managing Microsoft Azure & Office365 including SharePoint solutions based on clients’ needs
• Successful track record of implementation technology solutions through projects
• Strong experience in server & storage solutions from partners such as Dell / HP / NetApp / EMC / EqualLogic / Open Stack
• Experience in all virtualization platforms such as VMWare / Hyper-V / Azure
• Understanding of emerging technologies such as hyper-convergence, SD-WANs and hybrid cloud solutions
• Experience in firewalls / switches / VLANs utilizing such products such as SonicWALL / Cisco / / WatchGuard / Ruckus / Fortinet / Dell Networking

Other Requirements :

• Strong communication and collaboration skills. Exceptional skills in these areas are highly regarded.
• Professional physical presentation is essential, as the role requires regular onsite visits to customer locations.
• Valid driver’s license & clean MVR. ( this role requires travel to client sites in the area!)
• Ability to lift up to 50 pounds.

Typical Week / Day :

80% of the week is generally spent working on 3-4 projects at a time. This work is primarily done remotely, from your home office.

Types of projects our team typically works on :

• Network Upgrades
• Firewall Deployments
• Full Stack Switch replacements
• Wireless Installations / Upgrades
• Server Migrations and Upgrades
• Windows Servers Installs / Upgrades
• VMWare , vSphere
• On-premises and cloud-based solutions
• Migrations to M365 and Azure :
• Azure Active Directory
• M365 Exchange
• InTune, SharePoint, Teams

20% of the week is generally spent working on ticket escalation (Ex : network troubleshooting, firewall troubleshooting, setting up VPN tunnels, licensing renewals, new file shares, server application upgrades, new network hardware installs / switches / firewalls, etc.

Usually, 99% of ticket work requires on-site work at client sites.

Physical Requirements :

Work is primarily sedentary but requires exertion and lifting of up to 50 pounds of force occasionally, and / or up to 20 pounds of force frequently, and / or up to 10 pounds of force constantly to move objects.

Occasional crawling, kneeling, and squatting. Repetitive use of computer (keyboard / mouse), and phone. Visually inspects, prepares, and analyzes data & figures, views computer constantly.

Frequent travel (car). Occasional exposure to outdoor environmental conditions because of travel.

Company Cultures Benefits

• Competitive wages. Our offer will be determined by multiple factors including candidate experience and expertise and may vary from the amount listed above.
• Hybrid work environment. We encourage our team members to work where they are most effective whether it is at home, the office, or at a client site
• Generous benefits for you and your family including Health, Dental, Vision, Life, Disability Insurance, HSA & 401(k) employer contribution
• Sustainable work-life balance and flexibility
• People are our most valuable assets. We’re passionate about retaining and developing the best talent available. We treat team members with respect, providing an environment where diverse individuals have all the resources they need to perform to their full potential.
• We believe business isn’t just about profitability. Having fun is also essential on the way to success. So we celebrate achievements.

We laugh a lot. We treat one another like family, always supporting each other. And we try not to take ourselves too seriously.

In fact, we like to think working at MCA is more than just a job. We really do treat each other like family!

We are looking for smart, highly skilled, passionate people to help us do something daring, difficult, and incredibly rewarding.

If you are ready to learn, be inspired, solve problems, grow professionally, and unleash your talent. Come as you are and apply today!